At a Glance
- Tasks: Lead the digital experience and enhance customer journeys on thebodyshop.com.
- Company: Join The Body Shop, a brand committed to making a positive impact.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Other info: Be part of a dynamic team focused on innovation and creativity.
- Why this job: Shape the digital experience for a globally recognised brand and drive meaningful change.
- Qualifications: Experience in digital management and a passion for customer engagement.
The predicted salary is between 40000 - 50000 £ per year.
For over 50 years, The Body Shop has challenged convention - proving that business can be a force for good. As we continue to evolve our digital experience, we’re looking for a Digital Experience Manager to take ownership of how customers interact with thebodyshop.com - shaping journeys, driving performance and creating seamless, engaging experiences.
This is a key role within our UK Digital & eCommerce team, with responsibility for our website development roadmap, UX vision and experimentation programme. You’ll play a central role in how customers move through our online journey - identifying opportunities to improve performance, leading personalisation and CRO initiatives, and working across teams to connect digital and in-store experiences.
From managing our Shopify platform and agency partners, to driving a strong test-and-learn culture, this role sits at the heart of how we deliver meaningful, data‑led experiences for our customers. We’re looking for someone who combines strong digital experience expertise with a commercial mindset - someone who is curious, detail‑driven and passionate about improving how customers interact with a brand.
If you’re excited by the opportunity to shape and optimise the digital experience for an iconic global brand, we’d love to hear from you. This is where customer experience, data and creativity come together.
Digital Manager employer: The Body Shop
The Body Shop is an exceptional employer that champions a culture of innovation and social responsibility, making it a fantastic place for those passionate about digital transformation. With a commitment to employee growth, we offer opportunities for professional development and a collaborative work environment where creativity thrives. Located in the UK, our team enjoys a dynamic atmosphere that encourages experimentation and values every contribution towards enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Manager
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at The Body Shop for a Digital Manager, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like The Body Shop before they go live!
We think you need these skills to ace Digital Manager
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Digital Manager at The Body Shop, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work The Body Shop does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to The Body Shop. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at The Body Shop.
How to prepare for a job interview at The Body Shop
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with The Body Shop, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. The Body Shop might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at The Body Shop!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what The Body Shop is looking for.
