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- Tasks: Support the management team by delivering exceptional customer service and driving sales.
- Company: Join The Body Shop, a pioneer in cruelty-free beauty with a mission for positive change.
- Benefits: Enjoy flexible part-time hours and be part of a brand that values ethical practices.
- Why this job: Be part of a passionate team that empowers communities while sharing beauty products you love.
- Qualifications: Strong interpersonal skills and a genuine passion for beauty; customer service experience preferred.
- Other info: Open availability for evening, weekend, and holiday shifts is required.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell:
- To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.
- To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More about the role:
With over 2,000 exciting products designed to suit every customer's preference, there’s a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we’re not just selling them an ideal, we’re actually helping communities build a better life too.
As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
What we look for:
- Strong interpersonal skills to build rapport with customers - customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
- Open availability for evening, weekend, and holiday shifts.
Customer Consultant 12 Hour Belfast Victoria Square employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Consultant 12 Hour Belfast Victoria Square
✨Tip Number 1
Familiarise yourself with The Body Shop's values and mission. Understanding their commitment to ethical beauty and community trade will help you connect with the brand during your interactions with the team.
✨Tip Number 2
Brush up on your product knowledge! Knowing the range of products and their benefits will allow you to engage customers effectively and demonstrate your passion for beauty, which is crucial for this role.
✨Tip Number 3
Practice your interpersonal skills by engaging with friends or family in a retail-like scenario. This will help you build rapport and improve your ability to listen and respond to customer needs.
✨Tip Number 4
Be prepared to discuss your availability openly. Since the role requires flexibility for evening, weekend, and holiday shifts, showing that you're ready to accommodate these needs can set you apart from other candidates.
We think you need these skills to ace Customer Consultant 12 Hour Belfast Victoria Square
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with The Body Shop's values and mission. Highlight your alignment with their commitment to ethical beauty and community trade in your application.
Tailor Your CV: Ensure your CV reflects relevant customer service experience and interpersonal skills. Use specific examples that demonstrate your ability to engage with customers and provide exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and retail. Mention how your personal values align with The Body Shop’s ethos and how you can contribute to their mission.
Highlight Flexibility: Since the role requires open availability for various shifts, make sure to mention your flexibility in working evenings, weekends, and holidays in your application.
How to prepare for a job interview at The Body Shop
✨Show Your Passion for Beauty
Make sure to express your genuine interest in beauty products and the retail industry during the interview. Share any personal experiences or stories that highlight your enthusiasm for The Body Shop's values and mission.
✨Demonstrate Strong Interpersonal Skills
Prepare examples of how you've successfully built rapport with customers in previous roles. Highlight your ability to listen actively and communicate effectively, as these skills are crucial for a Customer Consultant position.
✨Familiarise Yourself with The Body Shop Products
Take some time to learn about The Body Shop's product range, including their origins and ethical sourcing practices. Being knowledgeable about the products will help you provide insightful recommendations to customers.
✨Be Ready for Flexible Availability
Since the role requires open availability for evening, weekend, and holiday shifts, be prepared to discuss your schedule and demonstrate your willingness to accommodate the store's needs.
