Store Manager - Customer Experience & Activism in City of London
Store Manager - Customer Experience & Activism

Store Manager - Customer Experience & Activism in City of London

City of London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create amazing customer experiences and drive store performance.
  • Company: Join a leading ethical beauty brand in vibrant London.
  • Benefits: Enjoy competitive pay, training, product discounts, and personal growth opportunities.
  • Why this job: Be part of a mission-driven brand that values beauty and activism.
  • Qualifications: Experience in customer-facing roles and a passion for team development.
  • Other info: Flexible scheduling and a dynamic work environment await you.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading ethical beauty brand in London seeks an inspirational leader who will partner with the Shop Manager to drive store performance and deliver exceptional customer experiences.

Candidates must have experience in customer-facing roles and team development. With a passion for beauty and a strong focus on meeting sales targets, the ideal candidate will also embrace flexibility in scheduling.

The company offers competitive benefits, including training, product discounts, and opportunities for personal growth.

Store Manager - Customer Experience & Activism in City of London employer: The Body Shop

As a leading ethical beauty brand in London, we pride ourselves on fostering a vibrant work culture that champions personal growth and development. Our Store Manager role not only offers competitive benefits such as training and product discounts but also provides a unique opportunity to lead a passionate team dedicated to delivering exceptional customer experiences while promoting activism in beauty. Join us to make a meaningful impact in the industry and grow alongside a company that values your contributions.
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Contact Detail:

The Body Shop Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Store Manager - Customer Experience & Activism in City of London

✨Tip Number 1

Network like a pro! Reach out to people in the beauty industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Show off your passion for beauty! When you get that interview, share your favourite products and trends. Let them see your enthusiasm and how it aligns with their brand values.

✨Tip Number 3

Prepare for situational questions! Think about times you've led a team or improved customer experiences. We want to hear those stories that showcase your leadership and problem-solving skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Store Manager - Customer Experience & Activism in City of London

Leadership Skills
Customer Service Skills
Team Development
Sales Target Achievement
Flexibility in Scheduling
Passion for Beauty
Performance Management
Communication Skills

Some tips for your application 🫑

Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share any relevant experiences or personal stories that highlight your enthusiasm for the industry. We want to see how your passion aligns with our brand values.

Highlight Customer Experience Skills: Make sure to emphasise your experience in customer-facing roles. We’re looking for someone who can create exceptional customer experiences, so share specific examples of how you've done this in the past. It’ll help us see you in action!

Team Development is Key: Don’t forget to mention your experience in team development! We value leaders who can inspire and grow their teams. Share how you've supported your colleagues in their growth and how you plan to do the same with us.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at The Body Shop

✨Know the Brand Inside Out

Before your interview, dive deep into the brand's values and mission. Understand their commitment to ethical beauty and how they engage with customers. This knowledge will not only impress but also show your genuine passion for the role.

✨Showcase Your Customer Experience Skills

Prepare specific examples from your past roles where you excelled in customer service or team development. Highlight situations where you turned a negative experience into a positive one, as this aligns perfectly with the company's focus on exceptional customer experiences.

✨Demonstrate Leadership Qualities

As a potential Store Manager, it's crucial to exhibit your leadership style. Share instances where you've motivated a team or driven performance. Discuss how you would inspire your team to meet sales targets while maintaining a positive work environment.

✨Be Ready for Flexibility Questions

Since the role requires flexibility in scheduling, be prepared to discuss your availability and how you can adapt to the store's needs. Show that you're willing to go the extra mile to ensure the team's success and customer satisfaction.

Store Manager - Customer Experience & Activism in City of London
The Body Shop
Location: City of London

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