Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join The Body Shop, the original ethical beauty brand with a mission for good.
- Benefits: Enjoy competitive pay, flexible hours, and a chance to make a positive impact.
- Why this job: Be part of a brand that empowers people and enriches the planet.
- Qualifications: Experience in customer service or beauty, with strong leadership and communication skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Select how often (in days) to receive an alert:
Job Title: Assistant Manager -Central London
Date: 21 Sept 2025
Location:
London, LND, GB, W1D 1BL
Full Time/Part Time: Full-Time
Contract Type: Regular/Permanent
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.
More about the role
Customer Experience – As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand.
Delivery – Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products!
Teamwork and People Management – Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We’re are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand.
What we look for
- Experience working withina customer service and/ or beauty environment with both sales and service targets
- Working knowledge of shop operation processes
- Demonstrated success in driving sales by leading and motivating a team
- The ability tosolve problems in a timely manner
- Work flexible hours, including holidays, nights and weekends to meet the needs of the business
- Good IT Skills
- Ability to demonstrate outstanding communication and operational skills
- Flexibility to work across Sunday to Saturday is required.
#J-18808-Ljbffr
Assistant Manager -Central London employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager -Central London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The Body Shop's values and mission. Show us that you’re not just a fit for the role, but also for our brand. We love it when candidates can connect their personal values with ours!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and passion for beauty retail clearly. Remember, we want to see your enthusiasm shine through!
✨Tip Number 3
Bring your A-game to the interview! Dress in a way that reflects our brand’s ethos and be ready to discuss how you can contribute to our mission. We appreciate candidates who are proactive and can think on their feet!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re genuinely interested in the position and reinforces your enthusiasm for joining our team at The Body Shop.
We think you need these skills to ace Assistant Manager -Central London
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty shine through! Share your experiences with The Body Shop products and how they resonate with you. We want to see that you’re not just applying for a job, but that you genuinely care about our brand and what we stand for.
Highlight Your Customer Service Skills: Make sure to emphasise any experience you have in customer service or retail. Talk about how you've gone above and beyond to create exceptional customer experiences. We’re all about delivering retail excellence, so show us how you can contribute to that!
Be a Team Player: In your application, mention any teamwork experiences you've had. We value collaboration and want to know how you’ve worked with others to achieve common goals. Share examples of how you’ve motivated your team or resolved conflicts – it’ll help us see you as a great fit for our culture!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace our internal systems right from the start!
How to prepare for a job interview at The Body Shop
✨Know Your Brand
Before the interview, dive deep into The Body Shop's history, values, and products. Understand their commitment to ethical beauty and how they empower communities. This knowledge will help you connect your passion for beauty with their mission during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service or resolved issues effectively. Highlight how you can coach a team to achieve high standards of customer experience, as this is crucial for the Assistant Manager role.
✨Demonstrate Team Leadership
Think of specific instances where you've successfully led a team or motivated others to meet sales targets. Be ready to discuss your approach to teamwork and how you can contribute to maintaining harmony on the shop floor.
✨Be Ready for Change
Retail is always evolving, so be prepared to discuss how you've adapted to changes in previous roles. Share your strategies for monitoring performance and managing change effectively, as this will show your potential to thrive in a dynamic environment.
