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For Companies At a Glance
- Tasks: Lead a dynamic team to enhance customer experience and drive sales.
- Company: Join The Body Shop, a brand committed to activism and inclusivity.
- Benefits: Enjoy a 50% discount on products, paid volunteer days, and flexible working hours.
- Why this job: Be part of a purpose-driven culture that values diversity and personal growth.
- Qualifications: Experience in customer service and team leadership is essential.
- Other info: Opportunities for career advancement and a unique uniform policy.
The predicted salary is between 24000 - 36000 £ per year.
Your role in a nutshell
As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
More about the role
- Lead & work as part of a successful, engaged team to best meet the needs of our customers
- Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
- Problem solve effectively & proactively as much as possible using available resources
- Communicate effectively & act as a flexible & responsible role model to your team
- Ensure development of customer loyalty to further build The Body Shop brand
- Work with the Shop Manager to meet sales & performance targets
- Work with the Shop Manager to manage stock; monitor & manage change
- Use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
- Identify & attract high potential candidates & develop current team members to succeed in their goals
- Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
What we look for
- Experience in a customer facing role, people leadership & team development
- Ability to meet sales & performance targets with outstanding planning & organizing skills
- Ability to work collaboratively within a feedback culture
- Experience using data (KPI’s) to make sound business decisions preferred
- Comfortable with Microsoft Office Suite
- Work flexible hours, including holidays, nights, and weekends to meet the needs of the business
- Flexibility to work across Sunday to Saturday is required
What we offer
- Benefits start within your first month
- Comprehensive onboarding in your new position
- Training hours for you & your team as needed
- A 50% discount on regular product & 30% on Gifts
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
- Paid volunteer days - so you can spend time with the causes that matter to you
- Ability to make connections with Community Partners to drive local activism
- (UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
- Ability to offer a real living wage to your Customer Consultants
- Opportunities to grow within the Brand
- Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network
We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.
Assistant Manager (CAN) - Scarborough Town Centre employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (CAN) - Scarborough Town Centre
✨Tip Number 1
Familiarise yourself with The Body Shop's values and mission. Understanding their commitment to sustainability and community activism will help you connect with the brand during your interactions, showing that you're not just a candidate but a passionate advocate for their purpose.
✨Tip Number 2
Prepare to discuss your experience in leading teams and driving sales. Think of specific examples where you've successfully motivated a team or improved customer engagement, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Showcase your problem-solving skills by thinking of scenarios where you've had to adapt quickly to challenges in a retail environment. Being able to demonstrate your flexibility and resourcefulness will set you apart from other candidates.
✨Tip Number 4
Engage with current employees or follow The Body Shop on social media to gain insights into their culture and recent initiatives. This knowledge can help you tailor your conversations and show genuine interest in being part of their team.
We think you need these skills to ace Assistant Manager (CAN) - Scarborough Town Centre
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer-facing roles, leadership, and team development. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales and performance targets.
Write a Strong Cover Letter: In your cover letter, express your passion for the beauty market and The Body Shop's values. Highlight specific examples of how you've successfully led teams, driven customer engagement, and made data-driven decisions in previous roles.
Showcase Your Flexibility: Mention your willingness to work flexible hours, including weekends and holidays, as this is a requirement for the role. This shows your commitment to meeting the needs of the business and your readiness to be an active part of the team.
How to prepare for a job interview at The Body Shop
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for The Body Shop and its values during the interview. Share specific examples of how you connect with their purpose and how you can contribute to their mission of retail excellence.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading teams and developing talent. Highlight instances where you've successfully motivated a team or resolved conflicts, as this role requires strong people leadership.
✨Use Data to Your Advantage
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data in past roles to make informed decisions that drove sales and improved team performance.
✨Emphasise Flexibility and Adaptability
Since the role requires working flexible hours, be prepared to talk about your availability and willingness to adapt to the needs of the business. Share examples of how you've successfully managed changing schedules in previous positions.
