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For Companies At a Glance
- Tasks: Support the team in delivering exceptional customer service and driving sales.
- Company: Join The Body Shop, a pioneer in ethical beauty and positive impact.
- Benefits: Flexible hours, employee discounts, and a chance to make a difference.
- Why this job: Be part of a brand that empowers people and enriches the planet.
- Qualifications: Strong interpersonal skills and a passion for beauty and retail.
- Other info: Dynamic team environment with opportunities for growth and learning.
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty‑free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More about the role
With over 2,000 exciting products designed to suit every customer\’s preference, there\’s a lot to choose from, so our team are on‑hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes – so when we advise a customer on their skincare regime, we\’re not just selling them an ideal, we\’re actually helping communities build a better life too.
As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
What we look for
- Strong interpersonal skills to build rapport with customers – customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
- Open availability for evening, weekend, and holiday shifts.
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8hr Seasonal Colleague employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 8hr Seasonal Colleague
✨Tip Number 1
Get to know The Body Shop's values and mission inside out. When you walk into that interview, show us how your passion for ethical beauty aligns with our vision. We love it when candidates can connect their personal beliefs with what we stand for!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. We want to see how you engage with customers and provide exceptional service, so make sure you're ready to shine on the shop floor.
✨Tip Number 3
Be prepared to share your own experiences with beauty products. Whether it's a skincare routine or a favourite product, we want to hear your story! This shows us your genuine passion for the industry and helps build rapport with our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the exciting opportunities we have at The Body Shop. Don’t miss out on being part of our amazing team!
We think you need these skills to ace 8hr Seasonal Colleague
Some tips for your application 🫡
Show Your Passion: Let your love for beauty and retail shine through in your application. We want to see that you’re genuinely excited about the products and the values we stand for at The Body Shop.
Tailor Your CV: Make sure your CV highlights any customer service experience you have. We’re looking for strong interpersonal skills, so don’t be shy about showcasing how you’ve built rapport with customers in the past.
Be Authentic: We value honesty and authenticity, so be yourself in your application. Share your thoughts on ethical beauty and how you can contribute to our mission of making a positive impact.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at The Body Shop
✨Know the Brand Inside Out
Before your interview, dive deep into The Body Shop's history, values, and product range. Understand their commitment to ethical beauty and community trade. This knowledge will not only impress your interviewers but also help you align your answers with the company's mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you built rapport with customers and resolved any issues. The Body Shop values strong interpersonal skills, so be ready to demonstrate how you can create a positive shopping experience.
✨Be Passionate About Beauty
Express your genuine interest in beauty products and the retail industry during the interview. Share your favourite products from The Body Shop and why you love them. This enthusiasm will resonate with the interviewers and show that you're a great fit for their team.
✨Flexibility is Key
Since the role requires open availability for various shifts, be upfront about your flexibility. Highlight your willingness to work evenings, weekends, and holidays. This shows that you're committed and ready to support the store management team whenever needed.
