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For Companies At a Glance
- Tasks: Support the team in delivering exceptional customer service and driving sales.
- Company: The Body Shop, a pioneer in ethical beauty and social activism.
- Benefits: Flexible shifts, employee discounts, and a chance to make a positive impact.
- Why this job: Join a passionate team and empower customers with ethical beauty choices.
- Qualifications: Strong interpersonal skills and a genuine passion for beauty.
- Other info: Dynamic work environment with opportunities for personal growth.
Overview
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
The Body Shop is the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
Your role in a nutshell
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More about the role
With over 2,000 exciting products designed to suit every customer\’s preference, there\’s a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic productsthat make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes – so when we advise a customer on their skincare regime, we\’re not just selling them an ideal, we\’re actually helping communities build a better life too.
As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a rangethat suits their preferencesand lifestyle.
What we look for
- Strong interpersonal skills to build rapport with customers – customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and theretail industry
- Open availability for evening, weekend, and holiday shifts.
Talent Drivers
- Collaborative Skills
- Personal Conduct
- Commerciality
- Purpose
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8hr Christmas Customer Consultant - Canterbury employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 8hr Christmas Customer Consultant - Canterbury
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and campaigns. This way, when you chat with the team, you can show off your passion for ethical beauty and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers and recommend products. Role-play with a friend or family member to get comfortable with the kind of conversations you might have on the shop floor.
✨Tip Number 3
Be ready to showcase your interpersonal skills during the interview. Share examples of how you've built rapport with customers in the past. Remember, they want someone who can connect with people and make them feel valued!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to jump into the role. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace 8hr Christmas Customer Consultant - Canterbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for beauty and retail shine through! We want to see that you genuinely care about helping customers and making a positive impact.
Be Authentic: At StudySmarter, we value realness. Don’t be afraid to share your unique experiences and how they align with our values. This is your chance to stand out, so be yourself!
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your customer service experience and interpersonal skills, as these are key to what we’re looking for in a Christmas Customer Consultant.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at The Body Shop
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with The Body Shop’s products and values. Dive into their ethical practices and community trade programmes. This knowledge will not only impress your interviewers but also show that you genuinely care about the brand.
✨Show Off Your People Skills
Since this role is all about customer interaction, be ready to demonstrate your interpersonal skills. Think of examples from your past experiences where you’ve built rapport with customers or resolved conflicts. This will highlight your ability to connect with people, which is key for a Customer Consultant.
✨Be Passionate and Authentic
The Body Shop values authenticity, so let your passion for beauty and retail shine through. Share why you love the industry and how it aligns with your personal values. This will help you stand out as someone who truly embodies the brand’s ethos.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, or product lines. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation!
