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For Companies At a Glance
- Tasks: Support the team in delivering exceptional customer service and driving sales.
- Company: Join The Body Shop, a pioneer in ethical beauty and activism.
- Benefits: Flexible hours, employee discounts, and a chance to make a positive impact.
- Why this job: Be part of a brand that empowers people and enriches the planet.
- Qualifications: Strong interpersonal skills and a passion for beauty and retail.
- Other info: Open availability for evening, weekend, and holiday shifts is required.
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that\’s us. Over 40 years later, we\’re proud to be pioneering cruelty‑free beauty every step of the way. We’re the original ethical beauty brand, and we’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
Your role in a nutshell
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More about the role
With over 2,000 exciting products designed to suit every customer\’s preference, our team is on hand to talk with customers every day. We take the time to learn our customers’ needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes – so when we advise a customer on their skincare regime, we’re not just selling them an ideal, we’re actually helping communities build a better life too.
As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins, and proactively engage with customers to experience a range that suits their preferences and lifestyle.
What we look for
- Strong interpersonal skills to build rapport with customers – customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
- Open availability for evening, weekend, and holiday shifts
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12 Hrs Seasonal Colleague employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 12 Hrs Seasonal Colleague
✨Tip Number 1
Get to know The Body Shop's values and mission inside out. When you walk into that interview, show us how your passion for ethical beauty aligns with our vision. We love it when candidates can connect their personal beliefs with what we stand for!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. We want to see how you engage with customers and provide exceptional service, so the more prepared you are, the better!
✨Tip Number 3
Be ready to share your own experiences with beauty products. Whether it's a skincare routine or a favourite product, we want to hear your story! This shows us your genuine passion and helps us see how you'd fit into our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and being part of our mission to make a positive impact.
We think you need these skills to ace 12 Hrs Seasonal Colleague
Some tips for your application 🫡
Show Your Passion: Let your love for beauty and ethical products shine through in your application. We want to see how you connect with our values and how you can contribute to our mission of being a force for good.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service. We’re looking for strong interpersonal skills, so don’t forget to mention any roles where you’ve built rapport with customers.
Be Authentic: We appreciate honesty and authenticity. Share your personal experiences with The Body Shop or similar brands, and let us know why you want to be part of our team. It’s all about keeping it real!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily find your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at The Body Shop
✨Know the Brand Inside Out
Before your interview, dive deep into The Body Shop's history, values, and product range. Understand their commitment to cruelty-free beauty and ethical sourcing. This knowledge will not only impress your interviewers but also help you align your answers with the company's mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you built rapport with customers and resolved any issues. The Body Shop values strong interpersonal skills, so be ready to demonstrate how you can create a positive shopping experience.
✨Be Passionate About Beauty
Express your genuine passion for beauty and the retail industry during the interview. Share what excites you about The Body Shop's products and how you can contribute to their mission of empowering people and enriching the planet. Your enthusiasm can set you apart from other candidates.
✨Flexibility is Key
Since the role requires open availability for evening, weekend, and holiday shifts, be upfront about your flexibility. Highlight your willingness to adapt to the store's needs and how you can support the team during busy periods. This shows that you're committed and ready to jump in when needed.
