Digital Experience Manager

Digital Experience Manager

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
The Body Shop International Limited

At a Glance

  • Tasks: Manage digital experiences and enhance our website for a seamless customer journey.
  • Company: Join The Body Shop, a pioneer in ethical beauty and activism.
  • Benefits: Enjoy competitive pay, flexible working, and a chance to make a difference.
  • Other info: Dynamic team environment with opportunities for personal and professional growth.
  • Why this job: Be part of a brand that stands for positive change and innovation.
  • Qualifications: Experience in digital management and a passion for user experience.

The predicted salary is between 40000 - 50000 £ per year.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell:

  • On-site digital experience management and product ownership of TBS.com (Shopify) with accountability for our development roadmap, UX and experimentation programmes.
  • Driving experience consistency across website execution.
  • Management of third party CX agency (development, CX, optimisation, experimentation).

More about the role:

  • Key Accountabilities: Own the development roadmap for TBS...

Digital Experience Manager employer: The Body Shop International Limited

The Body Shop is an exceptional employer that champions a culture of empowerment and ethical practices, making it a perfect fit for those passionate about creating positive change. With a commitment to employee growth and development, we offer unique opportunities to engage in meaningful work that aligns with our activist roots. Located in a vibrant environment, our team thrives on collaboration and innovation, ensuring that every member feels valued and inspired to make a difference.

The Body Shop International Limited

Contact Details:

The Body Shop International Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Experience Manager

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to The Body Shop. A friendly chat can open doors and give you insights that might just land you that interview.

Tip Number 2

Show your passion for ethical beauty! When you get the chance to speak with someone from The Body Shop, make sure to highlight your commitment to sustainability and social impact. It’s all about aligning with their values!

Tip Number 3

Prepare for the unexpected! Be ready to discuss how you would approach digital experience management and UX challenges. Think outside the box and be ready to share innovative ideas that could benefit TBS.com.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference at The Body Shop.

We think you need these skills to ace Digital Experience Manager

Digital Experience Management
Product Ownership
UX Design
Shopify
Website Execution
Third Party Management
Customer Experience (CX)

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for ethical beauty and The Body Shop's mission shine through. We want to see how you connect with our values and how you can contribute to our vision of business as a force for good.

Tailor Your CV:Make sure your CV is tailored specifically for the Digital Experience Manager role. Highlight your relevant experience in digital management and UX, and don’t forget to mention any projects that showcase your ability to drive consistency and innovation.

Be Authentic:We love authenticity! Don’t be afraid to let your personality come through in your written application. Share your unique perspective on how you can mix things up and bring fresh ideas to our digital experience.

Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures it lands directly in the right hands. We can’t wait to hear from you!

How to prepare for a job interview at The Body Shop International Limited

Know The Body Shop's Values

Before your interview, dive deep into The Body Shop's mission and values. Understand their commitment to ethical beauty and how they empower people and the planet. This will help you align your answers with their core beliefs and show that you're genuinely passionate about their cause.

Showcase Your Digital Experience Skills

Be ready to discuss your experience with digital platforms, especially Shopify. Prepare specific examples of how you've managed digital experiences or product ownership in the past. Highlight any successful projects where you drove UX improvements or optimised customer journeys.

Prepare for Scenario Questions

Expect questions that ask how you'd handle real-life scenarios related to digital experience management. Think about challenges you've faced in previous roles and how you overcame them. This will demonstrate your problem-solving skills and ability to think on your feet.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about their current digital strategies or how they measure success in their CX initiatives. This shows your interest in the role and helps you gauge if the company culture aligns with your values.