Customer Consultant, Aberdeen

Customer Consultant, Aberdeen

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
The Body Shop International Limited

At a Glance

  • Tasks: Engage with customers and share your passion for ethical beauty products.
  • Company: Join The Body Shop, a pioneer in cruelty-free beauty since 1976.
  • Benefits: Flexible hours, employee discounts, and a chance to make a difference.
  • Other info: Dynamic team environment with opportunities for personal growth.
  • Why this job: Be part of a brand that stands for positive change and empowerment.
  • Qualifications: A love for beauty and a knack for connecting with people.

The predicted salary is between 20000 - 25000 £ per year.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell: As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

More about the role: Learn and understand our products - they're packed with natural ingredients and are designed to meet the needs of our diverse customer base.

Customer Consultant, Aberdeen employer: The Body Shop International Limited

The Body Shop is an exceptional employer that champions ethical beauty and empowers its employees to make a positive impact on the world. With a vibrant work culture rooted in activism and sustainability, team members in Aberdeen will enjoy opportunities for personal growth, comprehensive training on cruelty-free products, and the chance to engage with a community that shares their values. Join us to be part of a pioneering brand that not only cares for its customers but also enriches the planet.

The Body Shop International Limited

Contact Details:

The Body Shop International Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Consultant, Aberdeen

Tip Number 1

Get to know The Body Shop inside out! Familiarise yourself with their products, values, and campaigns. This way, when you chat with customers, you can share your passion and knowledge, making a real connection.

Tip Number 2

Practice your people skills! Role-play with friends or family to boost your confidence in engaging with customers. The more comfortable you are, the better you'll be at inspiring them about The Body Shop's philosophy.

Tip Number 3

Show your personality during interviews! The Body Shop loves authenticity, so don’t be afraid to let your true self shine through. Share your own experiences and how they align with their mission of being a force for good.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team and ready to contribute to The Body Shop's amazing journey.

We think you need these skills to ace Customer Consultant, Aberdeen

Customer Engagement
Product Knowledge
Communication Skills
Advisory Skills
Inspirational Insight
Proactive Approach
Understanding of Ethical Practices

Some tips for your application 🫡

Be Authentic:When you're writing your application, let your true self shine through. We want to see your personality and passion for The Body Shop's values. Don't be afraid to share why you care about ethical beauty and how it resonates with you.

Show Your Knowledge:Do a bit of homework on our products and philosophy. Mention specific items or campaigns that inspire you. This shows us that you're genuinely interested and ready to engage with our customers about what makes The Body Shop special.

Tailor Your Application:Make sure to customise your application for the Customer Consultant role. Highlight relevant experiences and skills that align with what we’re looking for. This helps us see how you fit into our team and culture.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at The Body Shop International Limited

Know Your Products Inside Out

Before your interview, dive deep into The Body Shop's product range and philosophy. Familiarise yourself with the ingredients, their origins, and the ethical practices behind them. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.

Embrace Your Inner Activist

The Body Shop is all about making a positive impact, so don’t shy away from discussing your own values and beliefs. Share any experiences where you've stood up for something you believe in or contributed to a cause. This will resonate well with their commitment to activism and social responsibility.

Engage with Role-Playing Scenarios

Expect to engage in role-playing during your interview, where you might have to demonstrate how you'd interact with customers. Practice scenarios where you provide advice or handle customer queries. This will help you showcase your communication skills and ability to connect with customers.

Show Your Personality

The Body Shop values authenticity, so let your personality shine through during the interview. Be yourself, share your unique perspective, and don’t be afraid to mix things up a bit. They’re looking for someone who can bring fresh ideas and energy to the team!