Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers and share The Body Shop's ethical beauty philosophy.
- Company: Join the original ethical beauty brand committed to positive change.
- Benefits: 50% product discount, freebies, volunteer time, and growth opportunities.
- Why this job: Be part of a team that empowers communities and promotes cruelty-free beauty.
- Qualifications: Passion for customer connection and open availability for flexible shifts.
- Other info: Wear what makes you feel good and join our inclusive networks.
The predicted salary is between 28800 - 43200 £ per year.
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More about the role
- Learn and understand our products – they\’re packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes , we\’re not just selling a skin care routine, we\’re also helping communities build a better life
- Learn our customer\’s needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good
- Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service
What we look for
- Interest in connecting with customers to drive customer engagement
- Open availability for evening, weekend, and holiday shifts.
What we offer
- Comprehensive onboarding in your new position
- Training hours for you & your team as needed
- A 50% discount on regular product & 30% on Gifts
- Freebies – when we launch new products, we want our Teams to be the first to fall in love with them
- Volunteer time so you can spend time with the causes that matter to you
- Ability to make connections with Community Partners to drive local activism
- (UN) Uniform- We don\’t believe in uniformity. We\’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
- Opportunities to grow within the Brand
- Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network
Talent Drivers
Collaborative Skills
Personal Conduct
Commerciality
Purpose
Customer Consultant employer: The Body Shop International Limited
Contact Detail:
The Body Shop International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Consultant
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and community initiatives. This way, when you chat with customers, you can share your passion and knowledge, making those connections that really matter.
✨Tip Number 2
Practice your customer engagement skills! Role-play with friends or family to get comfortable recommending products based on different needs. The more you practice, the more natural it will feel when you're in the store.
✨Tip Number 3
Be ready to show your personality! The Body Shop loves authenticity, so don’t be afraid to let your true self shine through during interviews. Share your own experiences with their products and how they align with your values.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from The Body Shop.
We think you need these skills to ace Customer Consultant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for The Body Shop shine through! We love seeing candidates who are genuinely excited about our products and values. Share why you want to be part of our mission to create a positive impact.
Tailor Your Application: Make sure to customise your application to reflect the role of Customer Consultant. Highlight any relevant experience you have in customer service or sales, and how it aligns with our commitment to ethical beauty. We want to see how you can contribute to our unique culture!
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share personal stories or experiences that connect you to our brand's ethos. Remember, we’re looking for individuals who aren’t afraid to mix things up and stand up for what they believe in.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our amazing team at The Body Shop!
How to prepare for a job interview at The Body Shop International Limited
✨Know Your Products
Before the interview, dive deep into The Body Shop's product range. Familiarise yourself with the ingredients, their origins, and the ethical practices behind them. This knowledge will not only impress your interviewers but also show your genuine interest in the brand's philosophy.
✨Connect with the Brand's Values
Understand and embrace The Body Shop's commitment to cruelty-free beauty and community trade. Be prepared to discuss how these values resonate with you personally. Sharing your passion for ethical beauty can set you apart from other candidates.
✨Engage with Customer Scenarios
Think about potential customer interactions you might face as a Customer Consultant. Prepare examples of how you would engage with customers, recommend products, and provide exceptional service. Role-playing these scenarios can help you feel more confident during the interview.
✨Show Your Flexibility
The Body Shop values open availability, so be ready to discuss your flexibility regarding shifts. Highlight any previous experience working evenings, weekends, or holidays, and express your enthusiasm for being part of a dynamic team that supports each other.
