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For Companies At a Glance
- Tasks: Lead a passionate team to create an engaging customer experience and drive sales.
- Company: Join The Body Shop, a pioneer in ethical beauty and activism.
- Benefits: Enjoy a 50% discount on products, paid volunteer days, and comprehensive training.
- Why this job: Make a real impact in a brand that values people and the planet.
- Qualifications: Experience in customer service and team leadership is essential.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
Responsibilities
- Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life.
- Problem solves effectively & proactively as much as possible using available resources.
- Communicate effectively & act as a flexible & responsible role model to your team.
- Ensure development of customer loyalty to further build The Body Shop brand.
- Work with the Shop Manager to meet sales & performance targets.
- Work with the Shop Manager to manage stock; monitor & manage change.
- Use the data (KPI's) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance.
- Identify & attract high potential candidates & develop current team members to succeed in their goals.
Benefits & Opportunities
- Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products.
- Benefits start within your first month.
- Comprehensive onboarding in your new position.
- Training hours for you & your team as needed.
- A 50% discount on regular product & 30% on Gifts.
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them.
- Paid volunteer days - so you can spend time with the causes that matter to you.
- Ability to make connections with Community Partners to drive local activism.
- Uniform - We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good.
- Ability to offer a real living wage to your Customer Consultants.
- Opportunities to grow within the Brand.
- Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network.
Key Qualifications
- Experience in a customer facing role, people leadership & team development.
- Ability to meet sales & performance targets with outstanding planning & organizing skills.
- Ability to work collaboratively within a feedback culture.
- Outstanding problem solving & communication skills.
- Experience using data (KPI's) to make sound business decisions preferred.
- Comfortable with Microsoft Office Suite.
- Work flexible hours, including holidays, nights, and weekends to meet the needs of the business.
- Flexibility to work across Sunday to Saturday is required.
About The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty‑free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Assistant Manager in City of Westminster employer: The Body Shop International Limited
Contact Detail:
The Body Shop International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in City of Westminster
✨Tip Number 1
Get to know the company inside out! Research The Body Shop's values, products, and recent campaigns. This way, when you chat with us, you can show your passion and understanding of what we stand for.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where The Body Shop is involved. Building relationships can give you insider info and might just land you an interview!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer engagement and team leadership. We want to see how you’d handle real-life situations in our stores!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference.
We think you need these skills to ace Assistant Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for The Body Shop shine through! We want to see how much you connect with our brand and values, so don’t hold back on sharing your love for beauty and activism.
Tailor Your Experience: Make sure to highlight your relevant experience in customer-facing roles and team leadership. We’re looking for someone who can drive sales and create an engaging customer experience, so align your skills with what we’re after!
Be Data Savvy: If you've got experience using data to make decisions, shout about it! Mention any KPIs you've worked with and how they helped you achieve results. We love a candidate who can use numbers to back up their success.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and for you to stay updated on the process. Plus, it shows you’re keen to join our team at The Body Shop!
How to prepare for a job interview at The Body Shop International Limited
✨Know the Brand Inside Out
Before your interview, dive deep into The Body Shop's history, values, and current campaigns. Understanding their commitment to ethical beauty and activism will not only impress your interviewers but also help you connect your personal values with the brand's mission.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others, solved problems, or driven sales. Be ready to discuss how you can bring that same energy to The Body Shop.
✨Be Data-Savvy
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Think about how you've used data in previous roles to make decisions or improve performance. This will show that you're not just a people person, but also someone who can drive results through informed choices.
✨Embrace Flexibility and Adaptability
The Body Shop values flexibility, so be prepared to discuss how you've adapted to changing circumstances in your previous roles. Whether it's adjusting to new stock or shifting team dynamics, showcasing your ability to pivot will resonate well with the interviewers.
