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- Tasks: Support the team in delivering exceptional customer service and driving sales.
- Company: Join The Body Shop, a pioneer in ethical beauty since 1976.
- Benefits: Flexible shifts, a vibrant work culture, and a chance to make a difference.
- Why this job: Be part of a brand that empowers people and enriches the planet.
- Qualifications: Strong interpersonal skills and a passion for beauty and retail.
- Other info: Opportunity to learn about ethical products and community impact.
The predicted salary is between 950 - 1167 £ per month.
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. With over 2,000 exciting products designed to suit every customer’s preference, there’s a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we’re not just selling them an ideal, we’re actually helping communities build a better life too.
Required Skills & Traits:
- Strong interpersonal skills to build rapport with customers - customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
- Open availability for evening, weekend, and holiday shifts.
Job Title: customer consultant in Bury St Edmunds employer: The Body Shop International Limited
Contact Detail:
The Body Shop International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Job Title: customer consultant in Bury St Edmunds
✨Tip Number 1
Get to know the company inside out! Research The Body Shop's values and their commitment to ethical beauty. When you walk into that interview, show us how your passion aligns with our mission – it’ll make a huge difference!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear those stories, so be ready to share how you can create exceptional experiences on the shop floor.
✨Tip Number 3
Be yourself! We love authenticity, so don’t be afraid to let your personality shine through. Show us your genuine passion for beauty and how you can mix things up in our store – we’re all about breaking the mould!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your enthusiasm for the role and highlights your interpersonal skills. We can’t wait to see what you bring to the table!
We think you need these skills to ace Job Title: customer consultant in Bury St Edmunds
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for beauty and retail shine through! We want to see that you genuinely care about helping customers find the right products and making them feel great.
Be Personable: Use a friendly tone in your application. Remember, we’re all about building rapport with our customers, so show us your interpersonal skills right from the start. A warm, approachable vibe goes a long way!
Highlight Relevant Experience: If you've got customer service experience, make sure to mention it! We value those skills highly, so share any stories or examples that demonstrate how you've gone above and beyond for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Body Shop International Limited
✨Know the Brand Inside Out
Before your interview, dive deep into The Body Shop's history, values, and mission. Understand their commitment to ethical beauty and how they empower communities. This knowledge will not only impress your interviewers but also help you align your answers with the company's vision.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your strong interpersonal skills and ability to build rapport, which are crucial for a customer consultant role.
✨Be Passionate About Beauty
Express your genuine passion for beauty and the retail industry during the interview. Share your favourite products, trends, or brands, and explain why they resonate with you. This enthusiasm will show that you're not just looking for a job, but that you truly care about the industry and the customers you'll be serving.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and communication skills. Practice responding to situations like handling a dissatisfied customer or recommending products based on specific needs. This will help you think on your feet and showcase your ability to listen and respond effectively.
