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- Tasks: Support the team in delivering exceptional customer service and driving sales.
- Company: Join The Body Shop, the original ethical beauty brand with a mission for good.
- Benefits: Flexible shifts, employee discounts, and a chance to make a positive impact.
- Why this job: Be part of a brand that empowers people and enriches the planet.
- Qualifications: Strong interpersonal skills and a passion for beauty and retail.
- Other info: Dynamic environment with opportunities to learn and grow.
The predicted salary is between 9500 - 11670 £ per year.
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. With over 2,000 exciting products designed to suit every customer’s preference, there’s a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we’re not just selling them an ideal, we’re actually helping communities build a better life too.
Required Skills & Traits:
- Strong interpersonal skills to build rapport with customers - customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
- Open availability for evening, weekend, and holiday shifts.
Job Title: Customer Consultant in Brierley Hill employer: The Body Shop International Limited
Contact Detail:
The Body Shop International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Job Title: Customer Consultant in Brierley Hill
✨Tip Number 1
Get to know the company inside out! Research The Body Shop's values and mission, especially their commitment to ethical beauty. This will help you connect with the team during interviews and show that you're genuinely passionate about what they stand for.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you handle different customer needs or complaints. This will prepare you for real-life situations on the shop floor and demonstrate your ability to deliver exceptional service.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and company culture. They might share valuable insights that can give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The Body Shop family and ready to contribute to our mission of making a positive impact.
We think you need these skills to ace Job Title: Customer Consultant in Brierley Hill
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for beauty and customer service shine through. We want to see that you genuinely care about helping customers find the right products and making their day a little brighter!
Be Authentic: At The Body Shop, we value authenticity. So, don’t be afraid to show your true self in your application. Share your unique experiences and how they align with our mission of being a force for good.
Tailor Your Application: Make sure to customise your application to reflect the values and vision of The Body Shop. Highlight any relevant experience or skills that demonstrate your ability to drive sales and deliver exceptional customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Body Shop International Limited
✨Know the Brand Inside Out
Before your interview, dive deep into The Body Shop's history, values, and mission. Understand their commitment to ethical beauty and how they empower communities. This knowledge will not only impress your interviewers but also help you align your answers with the company's vision.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. Highlighting these moments will demonstrate your strong interpersonal skills and ability to connect with customers.
✨Be Ready to Discuss Products
Familiarise yourself with The Body Shop's product range, especially those that are popular or new. Be prepared to discuss your favourite products and why you love them. This shows your genuine passion for beauty and the retail industry, which is crucial for a Customer Consultant role.
✨Embrace the Company Culture
The Body Shop values authenticity and activism, so be yourself during the interview. Share your thoughts on ethical beauty and how you can contribute to their mission. Showing that you're not afraid to mix things up and stand up for what you believe in will resonate well with the interviewers.
