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For Companies At a Glance
- Tasks: Engage with customers, share product knowledge, and drive sales in a vibrant store environment.
- Company: The Body Shop, a pioneer in ethical beauty and community empowerment.
- Benefits: 50% discount on products, free samples, volunteer time, and growth opportunities.
- Why this job: Join a brand that stands for good and make a real difference in people's lives.
- Qualifications: Passion for customer engagement and open availability for flexible shifts.
- Other info: Be part of a diverse team that celebrates individuality and supports local activism.
Job Description
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.Â
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.Â
Your role in a nutshell
As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
- Learn and understand our products – they're packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes , we're not just selling a skin care routine, we're also helping communities build a better life
- Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good
- Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service
What we look for
- Interest in connecting with customers to drive customer engagement
- Open availability for evening, weekend, and holiday shifts.Â
What we offer
- Comprehensive onboarding in your new position
- Training hours for you & your team as needed
- A 50% discount on regular product & 30% on Gifts
- Freebies – when we launch new products, we want our Teams to be the first to fall in love with them
- Volunteer time so you can spend time with the causes that matter to you
- Ability to make connections with Community Partners to drive local activism
- (UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
- Opportunities to grow within the Brand
- Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network
12Hr Seasonal Customer Consultant employer: The Body Shop International Limited
Contact Detail:
The Body Shop International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 12Hr Seasonal Customer Consultant
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and community initiatives. This way, when you chat with customers, you can share your passion and knowledge, making a real connection.
✨Tip Number 2
Be proactive! Don’t wait for customers to come to you; engage them as they walk in. Ask open-ended questions about their needs and preferences, and show them how The Body Shop can enhance their lifestyle.
✨Tip Number 3
Show your personality! The Body Shop values authenticity, so don’t be afraid to let your true self shine through. Share your own experiences with the products and how they’ve made a difference for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities to join our amazing team and make a positive impact together.
We think you need these skills to ace 12Hr Seasonal Customer Consultant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for The Body Shop shine through! We love seeing candidates who are genuinely excited about our products and values. Share why you want to be part of our mission to create a positive impact.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your customer service experience and any relevant skills that align with our commitment to ethical beauty. We want to see how you can contribute to our unique culture!
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share personal stories or experiences that connect you to our brand's ethos. Remember, we’re looking for individuals who aren’t afraid to mix things up!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to read it! Plus, it shows you’re serious about joining our team.
How to prepare for a job interview at The Body Shop International Limited
✨Know Your Products
Before the interview, take some time to learn about The Body Shop's products and their ethical sourcing. Familiarise yourself with the ingredients and the stories behind them. This will not only show your genuine interest but also help you connect with customers during the interview.
✨Emphasise Customer Engagement
Think of examples from your past experiences where you've successfully engaged with customers. Be ready to discuss how you can create a positive shopping experience and drive customer loyalty. The Body Shop values personal connections, so highlight your ability to relate to others.
✨Show Your Passion for Activism
The Body Shop is all about making a difference. Share your thoughts on social and environmental issues that matter to you. Discuss any volunteer work or activism you've been involved in, as this aligns with their mission and shows you're a good fit for their culture.
✨Be Yourself
The Body Shop encourages individuality, so don’t be afraid to express who you are during the interview. Wear something that makes you feel confident and comfortable. Authenticity is key, and they want to see the real you!