The Body Shop
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.
Your role in a nutshell
To support the store management team in driving sales and profit within the store through the supervision and coaching of customer consultants together with and in the absence of store management, demonstrating that as an individual and as a team member, you consistently deliver an exceptional customer experience whilst ensuring adherence to company procedures & policies in relation to protection of the brand and company assets and uphold the values and vision of The Body Shop
More about the role
Customer Experience - As a Team Leader you will demonstrate the ability to work independently with minimal direction. You will consistently act with a sense of urgency and effectively handle customer concerns and share the feedback with store management as appropriate. You will creatively support maintenance of store lay-out, inventory management and other store operations as per guidelines. You will coach Customer Consultants to achieve exceptional customer service standards in partnership with the store management. You will be a passionate ambassador of The Body Shop Campaigns.
Delivery - As a Team Leader you understand the causes of sales trends, you use storytelling about our products to enhance customer experience. xgikmsk In the ever changing world of retail, we need people who are able to monitor and manage change. Our Team Leaders should ...
TEAM LEADER in Swanscombe employer: The Body Shop International Limited Careers
At The Body Shop, we pride ourselves on being an excellent employer that champions ethical beauty and empowers our employees to make a difference. Our vibrant work culture fosters creativity and collaboration, offering extensive training and growth opportunities for our Customer Consultants. Located in a community-focused environment, we provide a unique chance to be part of a brand that stands for social and environmental change, making your work not just a job, but a meaningful contribution to the world.
Contact Details:
The Body Shop International Limited Careers Recruitment Team
