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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join The Body Shop, a pioneer in ethical beauty and activism.
- Benefits: Enjoy a 50% product discount, paid volunteer days, and comprehensive training.
- Why this job: Be part of a brand that empowers people and enriches the planet.
- Qualifications: Experience in customer service and team leadership is essential.
- Other info: Flexible working hours and opportunities for personal growth await you.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Store manager St Enochs Glasgow role at The Body Shop Australia
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
More About The Role
- Lead & work as part of a successful, engaged team to best meet the needs of our customers
- Shape a customer focused store experience by leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
- Problem solves effectively & proactively as much as possible using available resources
- Communicate effectively & act as a flexible & responsible role model to your team
- Ensure development of customer loyalty to further build The Body Shop brand
- Meet sales & performance targets
- Manage stock; monitor & manage change
- Confidently use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
- Identify & attract high potential candidates & develop current team members to succeed in their goals
- Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
What We Look For
- Experience in a customer facing role, people leadership & team development
- Able to meet sales & performance targets with outstanding planning & organizing skills
- Ability to work collaboratively within a feedback culture
- Experience coaching & developing a successful team
- Outstanding leadership & communication skills
- Experience using data (KPI’s) to make sound business decisions
- Comfortable with Microsoft Office Suite
- Flexibility to work across Sunday to Saturday is required
What We Offer
- Benefits start within your first month
- Comprehensive onboarding in your new position
- Training hours for you & your team as needed
- A 50% discount on regular product & 30% on Gifts
- Freebies – when we launch new products, we want our Teams to be the first to fall in love with them
- Paid volunteer days – so you can spend time with the causes that matter to you
- Ability to make connections with Community Partners to drive local activism
- (UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
- Ability to offer a real living wage to your Customer Consultants
- Opportunities to grow within the Brand
- Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network
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Store manager St Enochs Glasgow employer: The Body Shop Australia
Contact Detail:
The Body Shop Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store manager St Enochs Glasgow
✨Tip Number 1
Get to know the brand inside out! Dive into The Body Shop's history, values, and products. When you walk into that interview, you want to show them you're not just another candidate; you're a passionate advocate for their mission.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired your team or solved a tricky problem. Be ready to share these experiences, as they’ll want to see how you can drive retail excellence and engage customers.
✨Tip Number 3
Show off your data skills! Be prepared to discuss how you've used KPIs in the past to make decisions. This will demonstrate your ability to manage stock and meet sales targets effectively.
✨Tip Number 4
Don’t forget to connect with us through our website! Applying directly can give you an edge, and it shows you’re genuinely interested in being part of The Body Shop family. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Store manager St Enochs Glasgow
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for The Body Shop shine through! We want to see how much you care about our mission and values. Share your personal connection to ethical beauty and activism – it’ll make your application stand out!
Tailor Your Experience: Make sure to highlight your relevant experience in customer-facing roles and team leadership. We’re looking for someone who can drive sales and create an engaging customer experience, so be specific about how your past roles have prepared you for this!
Be Authentic: We love authenticity! Don’t be afraid to show your true self in your application. Whether it’s your unique style or your approach to problem-solving, we want to know what makes you, you. Remember, we value individuality just as much as skills!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you on the path to joining our amazing team at The Body Shop!
How to prepare for a job interview at The Body Shop Australia
✨Know Your Brand
Before the interview, dive deep into The Body Shop's history, values, and current campaigns. Understand their commitment to ethical beauty and how they empower communities. This knowledge will help you connect your personal values with the brand's mission during the interview.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team, solved problems, or achieved sales targets. Be ready to discuss your leadership style and how it aligns with The Body Shop's focus on collaboration and development.
✨Engage with Customer Experience
Think about how you can enhance customer engagement in a retail environment. Prepare to share ideas on creating memorable customer experiences and how you would implement The Body Shop's activism in-store. This shows your passion for the role and the brand.
✨Data-Driven Decision Making
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be prepared to discuss how you’ve used data to make informed decisions in previous roles. This will demonstrate your analytical skills and ability to drive sales effectively.