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For Companies At a Glance
- Tasks: Lead the food and beverage team to create unforgettable dining experiences.
- Company: The Bodmin Jail Hotel blends luxury with history in a stunning Cornish setting.
- Benefits: Enjoy 28 days holiday, free meals, gym access, and exclusive discounts.
- Why this job: Join a dynamic team committed to exceptional service and making every guest feel like a VIP.
- Qualifications: High school education, customer service skills, and previous food & beverage experience preferred.
- Other info: Flexible working hours available, including part-time and casual roles.
The predicted salary is between 24000 - 36000 £ per year.
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The Person
You’ll have a passion for food & beverage, leading the team and be dynamic in your approach and are customer-focused who thrive in fast-paced environments. You\’ll be a team player with excellent communication skills, a passion for delivering exceptional service, and the ability to adapt quickly to meet diverse customer needs.
The Person
You’ll have a passion for food & beverage, leading the team and be dynamic in your approach and are customer-focused who thrive in fast-paced environments. You\’ll be a team player with excellent communication skills, a passion for delivering exceptional service, and the ability to adapt quickly to meet diverse customer needs.
As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution, showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP—offering exceptional, personalised service that makes every guest feel truly valued.
The Role
Your role as an Food & Beverage Team leader is to provide unforgettable dining experiences and commitment in your role. You’ll work to lead the team and contribute to our purpose and provide exceptional culinary experiences to our valued customers & guests. Maintaining our high quality standards and contributing to the overall success of our establishment.
Responsibilities Include
- Maintain a high level of customer satisfaction by addressing customer inquiries, feedback, and concerns promptly and professionally.
- Ensure that service standards are consistently met and exceeded.
- Lead, train, and motivate the food and beverage team to deliver outstanding customer service.
- Support your team members during busy periods and special events.
- Oversee daily operations in the food and beverage department, including dining areas and bar services, ensuring all team members adhere to company policies, procedures, and safety guidelines.
Required Skills & Experience
- High school education or equivalent
- Previous experience in food & beverage or a similar role is a plus
- Strong attention to detail and the ability to remain calm under pressure
- Strong customer service skills with a friendly and approachable attitude
- Excellent communication skills, both verbal and written
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
The Benefits
- 28 Days holiday
- Extra days holiday for your birthday
- Free meals on shift
- Free Gym access on-site
- Employee Assistance Programme
- Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.
Working Schedule
- Full Time, Part Time & Casual
- Flexibility to work evenings, weekends, and holidays
Luxury | History | Cornwall
When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly unique hotel is now ready for new stories, cherished memories, and unlimited possibilities. It’s an iconic venue and we are building a brilliant team to help shape and deliver the best experience in Cornwall.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Part-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Food & Beverage Team Leader employer: The Bodmin Jail Hotel
Contact Detail:
The Bodmin Jail Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Leader
✨Tip Number 1
Familiarise yourself with The Bodmin Jail Hotel's unique history and offerings. Understanding the hotel's background and its commitment to exceptional service will help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in a fast-paced environment. Highlight specific situations where you motivated your team or improved customer satisfaction, as this aligns perfectly with the job requirements.
✨Tip Number 3
Brush up on your knowledge of food and beverage trends, as well as customer service best practices. Being able to discuss current trends and how they can enhance the guest experience will set you apart from other candidates.
✨Tip Number 4
Prepare thoughtful questions about the team dynamics and the hotel's approach to customer service. This not only shows your enthusiasm for the role but also helps you assess if the company culture aligns with your values.
We think you need these skills to ace Food & Beverage Team Leader
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in food and beverage roles. Detail your responsibilities and achievements, especially those that demonstrate your ability to lead a team and deliver exceptional customer service.
Showcase Your Passion: In your cover letter or personal statement, express your passion for food and beverage. Share specific examples of how you've contributed to creating memorable dining experiences in the past.
Tailor Your Application: Customise your CV and cover letter to reflect the skills and qualities mentioned in the job description. Use keywords like 'dynamic', 'customer-focused', and 'team player' to align with what The Bodmin Jail Hotel is looking for.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, as well as ensuring that your documents are clear and professional.
How to prepare for a job interview at The Bodmin Jail Hotel
✨Show Your Passion for Food & Beverage
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share any relevant experiences or stories that highlight your passion, as this role requires a genuine love for delivering exceptional culinary experiences.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating team members and ensuring high service standards, as this role involves leading and training the food and beverage team.
✨Highlight Customer Service Experience
Be ready to discuss your customer service skills and provide specific examples of how you've handled customer inquiries or complaints. This will show that you can maintain high levels of customer satisfaction, which is crucial for this position.
✨Adaptability is Key
Since the role requires working in a fast-paced environment, share instances where you've successfully adapted to changing situations or managed multiple tasks simultaneously. This will demonstrate your ability to thrive under pressure.
