At a Glance
- Tasks: Ensure guest safety and comfort while delivering outstanding service during overnight hours.
- Company: The Bodmin Jail Hotel, a unique and historic hotel in Cornwall.
- Benefits: Flexible hours, competitive pay, and a chance to work in a vibrant environment.
- Other info: Opportunity to learn about hotel operations and local attractions.
- Why this job: Join a dynamic team and create memorable experiences for guests at a historic location.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20250 - 24750 £ per year.
The Bodmin Jail Hotel in Bodmin, Cornwall, is seeking a Night Assistant to ensure safety, security and comfort for guests during overnight hours. You will deliver outstanding service, handle inquiries via phone, email and social media, and support a smooth check-in and check-out experience.
Responsibilities include:
- Managing check-in/check-out
- Monitoring security
- Knowing hotel facilities and local attractions
- Maintaining room occupancy
- Resolving guest issues
- Completing nightly financial tasks
Overnight Guest Experience Lead in Bodmin employer: The Bodmin Jail Hotel
The Bodmin Jail Hotel is an exceptional employer that values its team members by offering a vibrant work culture and numerous growth opportunities within the retail sector. With benefits such as 28 days of holiday and free gym access, employees can enjoy a healthy work-life balance while contributing to a unique and historic environment that fosters creativity and collaboration.
