At a Glance
- Tasks: Deliver exceptional dining experiences and provide outstanding customer service.
- Company: Join a historic luxury hotel with a vibrant team culture.
- Benefits: 28 days holiday, free meals, gym access, and exclusive discounts.
- Other info: Flexible working hours in a unique and iconic venue.
- Why this job: Be part of a dynamic team that values every guest as a VIP.
- Qualifications: Customer service skills and a passion for food & beverage.
The predicted salary is between 20000 - 25000 £ per year.
The Person
You’ll have a passion for food & beverage, be dynamic in your approach and are customer-focused who thrive in fast-paced environments. You'll be a team player with excellent communication skills, a passion for delivering exceptional service, and the ability to adapt quickly to meet diverse customer needs. As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution, showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP — offering exceptional, personalised service that makes every guest feel truly valued.
The Role
The Food & Beverage Assistant will be a key player in delivering an exceptional dining experience for our valued guests. You'll deliver amazing customer service, order management, and overall support to our food and beverage operations. Using your outstanding communication abilities and a positive demeanour, you will deliver an unparalleled service.
Responsibilities include:
- Greet and welcome guests in a friendly and professional manner.
- Assist guests with menu selections and provide recommendations when taking orders accurately and efficiently, ensuring special dietary requests are communicated to the kitchen.
- Set up and maintain dining areas, ensuring tables are clean and properly set with utensils, glassware, and tableware.
- Monitor and respond to guests' needs throughout their experience, including refilling drinks and clearing empty dishes.
- Adhere to food safety and hygiene regulations, ensuring the safety and well-being of both guests and colleagues.
- Process guest payments accurately and efficiently, handling cash and electronic transactions with integrity and precision.
- Work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner.
- Support your team members during busy periods and special events.
Required Skills & Experience
- High school education or equivalent.
- Previous experience in food & beverage or a similar role is a plus.
- Strong attention to detail and the ability to remain calm under pressure.
- Strong customer service skills with a friendly and approachable attitude.
- Excellent communication skills, both verbal and written.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
The Benefits
- 28 Days holiday.
- Extra days holiday for your birthday.
- Free meals on shift.
- Free Gym access on-site.
- Employee Assistance Programme.
- Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.
Working Schedule
Full Time, Part Time & Casual. Flexibility to work evenings, weekends, and holidays.
Luxury | History | Cornwall
When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath‑taking historic surroundings. Located in the heart of Cornwall, this truly unique hotel is now ready for new stories, cherished memories, and unlimited possibilities. It’s an iconic venue and we are building a brilliant team to help shape and deliver the best experience in Cornwall.
F&B Assistant in Bodmin employer: The Bodmin Jail Hotel
At the Bodmin Jail Hotel, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued and encouraged to grow. With exceptional benefits such as free meals on shift, gym access, and exclusive discounts, we ensure our employees feel appreciated while delivering outstanding service in a unique historic setting. Join us in Cornwall, where your passion for food and beverage can flourish alongside a dedicated team committed to making every visitor feel like a VIP.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant in Bodmin
✨Tip Number 1
Get to know the company culture! Before your interview, dive into the Tudor Hotels Collection's values and mission. This way, you can show how your passion for food and beverage aligns with their commitment to exceptional service.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests all the time, role-play common scenarios with a friend. This will help you feel more confident and ready to deliver that personalised service they’re looking for.
✨Tip Number 3
Be prepared to showcase your adaptability! Think of examples from your past experiences where you’ve thrived in fast-paced environments. This will demonstrate your ability to handle multiple tasks while keeping a cool head under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team at the Bodmin Jail Hotel.
We think you need these skills to ace F&B Assistant in Bodmin
Some tips for your application 🫡
Show Your Passion:Let your love for food and beverage shine through in your application. Share any relevant experiences or stories that highlight your enthusiasm for delivering exceptional service.
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your customer service skills and any previous roles in fast-paced environments to show us you’re the right fit.
Be Personable:In your cover letter, don’t be afraid to let your personality come through! We want to see how you connect with others and your approach to making every guest feel like a VIP.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Bodmin Jail Hotel
✨Know Your Menu
Familiarise yourself with the menu and any special dietary options before the interview. Being able to discuss dishes confidently shows your passion for food and beverage, which is crucial for the F&B Assistant role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a guest, as this aligns perfectly with the company's commitment to making every visitor feel like a VIP.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team, especially in fast-paced environments. Highlight how you support your colleagues during busy times, as teamwork is essential in delivering extraordinary results together.
✨Stay Calm Under Pressure
Think of scenarios where you had to manage multiple tasks at once while maintaining a positive attitude. This will show that you can thrive in a dynamic setting, which is key for the F&B Assistant position.
