At a Glance
- Tasks: Lead a team while learning the ropes of management in a vibrant hospitality setting.
- Company: A human-led hospitality business focused on community and employee well-being.
- Benefits: Competitive pay, transparent tips, flexible shifts, and access to mental health support.
- Other info: Enjoy fresh meals, staff parties, and a supportive team culture.
- Why this job: Step into a leadership role and make a real impact while having fun.
- Qualifications: Experience as a server with a passion for leadership and learning.
The predicted salary is between 12 - 15 € per hour.
To reach our ambitions and truly earn our place in the hearts of our neighbours, we’re looking for a Supervisor who is ready to bridge the gap between being a brilliant server and becoming a great manager. This is a "stepping stone" role. You’ll still be the star of the show on the floor, but you’ll also start taking on management responsibilities and learning the "why" behind the "how."
What success looks like here:
- Leading by Example: You are the benchmark for "WOW" service. You lead your section flawlessly while keeping an eye on the bigger picture to support the wider team.
- Growing Responsibility: You’ll start to learn the ropes of management—from opening and closing the building to supporting with rotas and stock—all with a safety net of support from your GMs.
- Human-Centric Coaching: You’re the first point of call for our servers. You’ll help train them on the basics, speaking to them on a human level and helping them find their own confidence.
- Resourceful Learning: You’re curious about how the business succeeds. You’ll help drive financial success on your shifts and play a key role in our environmental and community projects.
- Mindful Leadership: You understand that a happy team is a successful team. You take responsibility for your own balance and help maintain a healthy, supportive energy on the floor.
- Wholeheartedly Positive: You’re a culture champion. You make the workplace fun and fulfilling, celebrating the team’s wins and helping everyone stay motivated.
Why you’ll love it here:
- Fair Pay & Transparent Tips: Competitive hourly rate plus an equal share of all tips, distributed through TIPJAR weekly.
- Flexible Rotas: We value your balance and will work with you to ensure your shifts suit your lifestyle.
- The Next Level: We offer clear career pathways and the opportunity to undertake formal apprenticeships to gain recognized management qualifications while you work.
- Real Food & Local Perks: Fresh meals made from our local produce and friends and family discounts across our 5 venues.
- Your Well-being First: Access to the Hospitality Rewards App, providing a private GP, Mental Health support (EAP), and shopping discounts.
- A Place to Belong: Free parking, epic staff parties, and a team of "really quite lovely" people who genuinely care.
If you are an experienced server with a natural knack for leadership and a hunger to learn the management side of hospitality, we would love to hear from you.
Supervisor in Southampton employer: The Boathouse Swanwick
Join a vibrant and human-led hospitality team where your growth is our priority. As a Supervisor, you'll enjoy competitive pay, flexible rotas, and clear pathways to management roles, all while working in a supportive environment that values your well-being and celebrates your successes. With access to local perks, fresh meals, and a culture that champions positivity, this is the perfect place for those looking to elevate their career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Southampton
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with their team and community. This will help you connect on a personal level during your chat.
✨Tip Number 2
Practice your 'WOW' service skills! Think of examples where you've gone above and beyond for customers. Being able to share these stories will show you're ready to lead by example.
✨Tip Number 3
Show your curiosity about the business. Ask questions during your interview about their management style and how they support team members. This shows you're eager to learn and grow!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Supervisor in Southampton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and flair into your words. Remember, we’re all about being human-led and genuine.
Highlight Relevant Experience:Make sure to showcase any experience that relates to hospitality and leadership. Whether it’s managing a team or providing exceptional service, we want to know how your past roles have prepared you for this stepping stone position.
Be Specific About Your Goals:In your application, share what you hope to achieve in this role. We love candidates who are eager to learn and grow, so tell us how you plan to bridge the gap between being a server and a manager. It shows you’re ready for the next level!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just like we like it!
How to prepare for a job interview at The Boathouse Swanwick
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead by example. During the interview, share specific examples of how you've motivated your team or handled challenging situations on the floor. This will show that you understand the importance of human-centric coaching and can inspire others.
✨Know the Business Inside Out
Familiarise yourself with the company's values and operations. Be prepared to discuss how you can contribute to financial success and community projects. Showing genuine curiosity about the business will highlight your resourceful learning attitude and commitment to growth.
✨Emphasise Team Well-being
Since a happy team is a successful team, be ready to talk about how you maintain a positive atmosphere. Share strategies you've used to support your colleagues and keep morale high. This aligns perfectly with the mindful leadership aspect of the role.
✨Be Wholeheartedly Positive
Bring your enthusiasm to the interview! Talk about how you celebrate team wins and create a fun workplace. Your positivity will resonate well with the company culture, showing that you're not just looking for a job, but a place where you can truly belong.
