At a Glance
- Tasks: Lead our community-focused venue with heart and operational excellence.
- Company: A values-driven business prioritising people and positive experiences.
- Benefits: Competitive salary, transparent tips, fresh meals, and well-being support.
- Other info: Enjoy 28 days holiday, staff parties, and a supportive team culture.
- Why this job: Make a real impact while growing into a General Manager role.
- Qualifications: Strong hospitality background and leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Help us lead the heart of our community. To reach our ambitions and truly earn our place in the hearts of our neighbours, we’re looking for a Deputy Manager (training toward General Manager) who leads with heart, purpose, and operational brilliance. At our core, we are a values-driven business. You won’t just "run the floor"; you will be a guardian of our values, putting people first and ensuring we deliver "WOW" during every service.
What success looks like here:
- Operational Excellence: You are the heartbeat of the shift. You ensure every guest and team member has a seamless, positive experience, setting the pace for the entire venue.
- Courageous Partnership: As the GM’s right hand, you take ownership of the business as if it were your own. You have the integrity to do the right thing and the drive to keep standards high, even when the pressure is on.
- Team Champion: You are a natural mentor. By speaking to your team on a human level, you help them grow, ensuring everyone feels confident, supported, and clear on what success looks like.
- Resourceful & Conscious: You understand the "why" behind the numbers. You help drive financial success through smart operations, while never losing sight of our mission to support the local environment and our planet.
- Mindful & Balanced: You know that a great shift starts with a healthy mindset. You take responsibility for your own well-being and look out for your teammates, ensuring the energy in the building stays positive and sustainable.
- Positive Connector: You make the workplace a happy, fulfilling place to be. You celebrate the unique strengths of your team, building a culture where everyone feels they truly belong.
Why you’ll love it here:
- Fair Pay & Transparent Tips: Competitive salary plus an equal share of all tips, distributed through TIPJAR weekly.
- Real Food & Local Perks: No "soggy sandwiches"—we provide fresh meals using the same local produce we serve our guests. Plus, friends and family discounts across our 5 venues.
- Your Well-being First: Access to the Hospitality Rewards App, providing a private GP, Mental Health support (EAP), and shopping discounts.
- Growth & Adventure: 28 days holiday (increasing with service), amazing supplier trips, and a clear, supported pathway to becoming a General Manager.
- A Place to Belong: Free parking, epic staff parties, and a team of "really quite lovely" people who genuinely care.
Ready to lead with us? If you are a courageous, energetic, and positive leader with a strong hospitality background and a desire to step up, we would love to hear from you.
Deputy General Manager in Southampton employer: The Boathouse Swanwick
Join a vibrant, values-driven community where your leadership as a Deputy General Manager will not only enhance operational excellence but also foster a culture of support and belonging. With competitive pay, transparent tips, and a commitment to well-being, you’ll thrive in an environment that prioritises personal growth and local connections. Enjoy fresh meals, generous holiday allowances, and the opportunity to advance your career while making a positive impact on both your team and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in Southampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current employees at your dream company. You never know who might help you land that Deputy General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for hospitality shine through. Share stories about how you've put people first and created 'WOW' moments in your previous roles. We want to see the real you!
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just wait for the perfect moment. Apply right away and follow up with a friendly email expressing your enthusiasm. It shows initiative and that you’re genuinely interested in joining our team.
✨Tip Number 4
Prepare for success! Research our values and think about how you can embody them in your role. Be ready to discuss how you can contribute to operational excellence and team spirit. We love candidates who align with our mission and are ready to lead with heart!
We think you need these skills to ace Deputy General Manager in Southampton
Some tips for your application 🫡
Show Your Heart:When writing your application, let your passion for hospitality shine through. We want to see how you put people first and create positive experiences, so share specific examples of how you've done this in the past.
Be Authentic:We value authenticity, so don’t be afraid to show your true self in your application. Use a conversational tone and let your personality come through—this helps us get to know the real you!
Highlight Your Leadership Skills:As a Deputy General Manager, you'll be leading a team, so make sure to highlight your mentoring and leadership experiences. Share stories that demonstrate how you've supported and developed others in their roles.
Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply through our website. It’s the best way for us to connect with you and keep track of your application journey!
How to prepare for a job interview at The Boathouse Swanwick
✨Know Your Values
Before the interview, take some time to really understand the company's values and how they align with your own. Be ready to share examples of how you've put people first in your previous roles, as this will show that you’re a great fit for their culture.
✨Showcase Operational Brilliance
Prepare specific examples of how you've ensured operational excellence in past positions. Think about times when you’ve improved processes or enhanced guest experiences, and be ready to discuss these in detail during the interview.
✨Be a Team Player
Highlight your experience in mentoring and supporting team members. Share stories that demonstrate your ability to connect with others on a human level and how you’ve helped your team grow, as this is crucial for the Deputy General Manager role.
✨Mindset Matters
Emphasise your approach to maintaining a positive and balanced mindset, both for yourself and your team. Discuss any strategies you use to manage stress and promote well-being in the workplace, as this aligns perfectly with their focus on a healthy work environment.
