At a Glance
- Tasks: Lead a team to create memorable experiences for guests and support your colleagues.
- Company: A values-driven business focused on community and well-being.
- Benefits: Competitive pay, transparent tips, fresh meals, and mental health support.
- Other info: Enjoy 28 days holiday, staff parties, and a supportive team environment.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for positive leadership.
The predicted salary is between 30000 - 40000 £ per year.
Help us become the heart of our community. To reach our ambitions and truly earn our place in the hearts of our neighbours, we’re looking for an Assistant Manager (training toward Deputy General Manager) who leads with heart and purpose. At our core, we are a values-driven business. We don't just "run shifts"; we live by values that put people first and focus on delivering wow on a daily basis.
What success looks like here:
- Helpful & Impactful: You don’t just serve; you deliver "WOW." Your goal is to be the best part of someone’s day, whether they are a guest or a team member.
- Courageous Leadership: You have the integrity to simply do the right thing—even when it’s hard. You lead from the front, earning the high level of trust that defines our teams.
- Honest Communication: You support your team to succeed by speaking to them on a human level—the way you’d want to be spoken to. You ensure service is highly organised so everyone feels confident and clear on direction.
- Resourceful Mindset: You maximise what we have to drive financial success, but you know our cause is more than money. You’ll lead actions that help improve our planet and our local environment.
- Self-Aware & Mindful: You understand that your well-being is our well-being. You take responsibility for yourself and encourage the team to do the same, ensuring we all stay healthy and balanced.
- Wholeheartedly Positive: You make the workplace a fulfilling, happy part of the day. You work mindfully, knowing your team on a personal level and celebrating their unique strengths.
Why you’ll love it here:
- Fair Pay & Transparent Tips: Competitive salary plus an equal share of all tips, distributed through TIPJAR weekly.
- Real Food & Local Perks: No "soggy sandwiches"—we provide fresh meals using the same local produce we serve our guests. Plus, friends and family discounts across our 5 venues.
- Your Well-being First: Access to the Hospitality Rewards App, providing a private GP, Mental Health support (EAP), and shopping discounts.
- Growth & Adventure: 28 days holiday (increasing with service), amazing supplier trips, and clear career pathways for your development.
- A Place to Belong: Free parking, epic staff parties, and a team of "really quite lovely" people who genuinely care.
Ready to lead with us? If you are a courageous, positive leader with a background in hospitality and a passion for community, we would love to hear from you.
Assistant Manager in Southampton employer: The Boathouse Swanwick
Join a values-driven team where your leadership can truly make a difference in the community. As an Assistant Manager, you'll enjoy competitive pay, transparent tips, and a focus on well-being with access to mental health support and fresh meals made from local produce. With opportunities for growth, a supportive work culture, and a team that genuinely cares, this is more than just a job—it's a place to belong.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Boathouse Swanwick. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Boathouse Swanwick
Don't be shy about reaching out to The Boathouse Swanwick directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Boathouse Swanwick and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Boathouse Swanwick
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
