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- Tasks: Support the admissions process, manage enquiries, and assist families throughout their application journey.
- Company: Epsom College is a prestigious institution dedicated to providing an exceptional educational experience.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Join a passionate team and make a real impact on prospective students' lives while enhancing your skills.
- Qualifications: Strong interpersonal, administrative, and organisational skills are essential; customer service experience is a plus.
- Other info: This role offers a chance to engage with diverse families and contribute to a welcoming community.
The predicted salary is between 28800 - 43200 £ per year.
Epsom College is seeking an enthusiastic and detail-oriented Assistant Admissions Registrar to support the delivery of an outstanding admissions experience for prospective families.
The successful candidate will play a key role in the smooth operation of the College’s admissions process across all entry points (Years 7, 9, and 12). This role is ideal for someone with excellent interpersonal,
administrative and organisational skills, and a passion for delivering exceptional customer service in a fast-paced environment.
Key Responsibilities
• This is an essential role within our Admissions department, ensuring that all prospective enquiries are welcomed, considered, logged and replied to with appropriate customer service and advice
and then followed up by the team
• A key purpose of this role is to build relationships with the College’s enquiries and applicants from the UK and overseas, and to look after them throughout their application and assessment process
• The role will involve meeting families, building relationships with feeder schools, but also processing and managing data within our CRM system (HubSpot) and iSAMS. Admissions Support
• Handle initial enquiries via phone, email and CRM, ensuring timely and professional responses.
• Assist with the processing of registrations, entrance assessments, interview scheduling, and offer letters, including collating academic transcripts and references for review by the Registrar / Director of Admissions
• Coordinate with academic departments and the Admissions Registrar to ensure accurate and efficient organisation of assessment days and taster events.
• Maintain and update records within the CRM and iSAMS database.
International Student Administration
• Provide support to the Admissions Registrar in their role as the designated Level One User for UKVI sponsorship, assisting in quality assurance checks to ensure the College is fully compliant with Home Office requirements for international students
• This will include providing support and assistance in the issuance of CAS (Confirmation of Acceptance for Studies) documentation and helping to coordinate arrangements for pupils’ educational guardians
Family Experience
• Provide a welcoming first point of contact for prospective families visiting the school.
• Help organise and deliver Open Days, individual tours, and other admissions-related events.
• Ensure that every family receives timely and clear communication throughout their journey.
Data Management & Reporting
• Input and update prospective pupil data on HubSpot and iSAMS.
• Support the Admissions Registrar in the preparation of regular statistical reports for the Director of Admissions.
Marketing & Communication
• Liaise with the Marketing & Communications team to ensure printed and digital admissions materials are up to date.
• Assist with the fulfilment of prospectuses and other admissions communications.
Epsom College is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
No job description can fully cover all aspects of the role and consequently the responsibilities are likely to evolve and change over time. This description gives an overall view of the position.
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Assistant Admissions Registrar employer: The Boarding Schools' Association
Contact Detail:
The Boarding Schools' Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Admissions Registrar
✨Tip Number 1
Familiarise yourself with Epsom College's values and mission. Understanding the school's ethos will help you connect with prospective families and demonstrate your commitment to their experience during the admissions process.
✨Tip Number 2
Network with current or former admissions staff, if possible. They can provide valuable insights into the role and the college's culture, which can help you tailor your approach when interacting with families and colleagues.
✨Tip Number 3
Brush up on your CRM skills, particularly with HubSpot and iSAMS. Being proficient in these systems will not only make you more efficient but also show your readiness to handle data management tasks effectively.
✨Tip Number 4
Prepare to showcase your customer service skills during any interviews or interactions. Think of examples where you've successfully managed inquiries or built relationships, as this role heavily relies on excellent interpersonal communication.
We think you need these skills to ace Assistant Admissions Registrar
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Assistant Admissions Registrar. Focus on your interpersonal, administrative, and organisational skills, as well as any customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the college. Mention specific experiences that demonstrate your ability to handle enquiries, build relationships, and manage data effectively.
Highlight Relevant Skills: In your application, emphasise your proficiency with CRM systems like HubSpot and iSAMS, as well as your ability to coordinate events and manage communications. This will show that you are well-prepared for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at The Boarding Schools' Association
✨Show Your Enthusiasm
Epsom College is looking for someone who is passionate about delivering exceptional customer service. Make sure to express your enthusiasm for the role and the impact you can have on prospective families during the admissions process.
✨Demonstrate Your Organisational Skills
Given the fast-paced environment, it's crucial to showcase your organisational abilities. Prepare examples of how you've successfully managed multiple tasks or projects in the past, especially in administrative roles.
✨Prepare for Relationship Building
Building relationships with families and feeder schools is key in this role. Think of ways you've successfully built rapport in previous positions and be ready to discuss these experiences during the interview.
✨Familiarise Yourself with CRM Systems
Since the role involves managing data within HubSpot and iSAMS, it would be beneficial to familiarise yourself with these systems beforehand. If you have experience with similar CRM tools, be prepared to discuss how you used them effectively.
