Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our shop, assisting customers and processing sales.
- Company: Join Blue Cross, a charity dedicated to pet welfare.
- Benefits: Gain valuable experience, make a difference, and enjoy flexible shifts.
- Why this job: Help pets in need while developing your customer service skills.
- Qualifications: Outgoing personality, attention to detail, and a passion for helping others.
- Other info: Join a supportive community and enjoy personal satisfaction from your contributions.
Customer Service Volunteer (Droitwich Shop)
Be the Friendly Face of Our Shop: Become a Customer Service Volunteer!
Are you passionate about helping people and eager to support a cause that makes a difference? Join us as a Customer Service Volunteer and play a vital role in enhancing the shopping experience at our stores. Your friendly presence will be essential in providing exceptional customer service and contributing to our mission of raising funds for pets in need.
In this role, you’ll be the welcoming smile that greets every shopper, assisting them with their needs and ensuring their visit is enjoyable. You’ll play a key role in processing sales on our till, but don’t worry we’ll provide full training. You’ll handle transactions with accuracy and care, ensuring that every payment process runs smoothly. By supporting donors with their stock donations and encouraging Gift Aid sign-ups, you’ll help maximise the impact of every contribution.
Your role doesn’t stop there—you’ll contribute to a positive and friendly shopping environment. Your outgoing nature and positive attitude will help create a warm atmosphere where every customer feels valued and appreciated.
Volunteering with us offers more than just the chance to help pets; it’s an opportunity to develop valuable skills in customer service and retail while being part of a supportive and enthusiastic team. You\’ll gain practical experience in a lively setting and enjoy the satisfaction of knowing that your efforts directly support pet welfare.
We provide comprehensive training to ensure you feel confident and prepared in your role, and with flexible shift options, we’re happy to work with your availability. If you’re excited about making a difference and joining a team that values your contributions, we’d love to have you on board.
Apply now to start your rewarding journey as a Customer Service Volunteer and help us create a welcoming space for all our shoppers!
Why we want you
Love meeting people and helping raise funds for pets? Become a Customer Service Volunteer and be the friendly face of our shops. Your role is essential in providing excellent customer service and supporting our work with pets. We’d be thrilled if you decided to become a volunteer with us.
What you will be doing
- Customer Service: Offer a warm welcome and assist shoppers with their needs
- Process Payments: Use the till, handling transactions efficiently and accurately
- Assist and Maximise Donations: Help donors with stock donations and maximise Gift Aid by encouraging sign‑ups
- Contribute to Atmosphere: Foster a positive and friendly shopping environment
The skills you need
- A knack for connecting with people and providing friendly, helpful service
- Attention to detail to ensure you process till transactions with precision and care
- Your outgoing nature and positive attitude make every customer feel welcome and valued
- You’ll need to be calm under pressure and enjoy being part of a team in a bustling environment
- You’ll be comfortable chatting to people and asking if they can Gift Aid their donations
What\’s in it for you
- Be a Hero for Pets, make a direct impact on the lives of pets in need
- Gain experience, volunteering is a real asset for your CV and could lead to a whole new career
- Join a Supportive Community and become part of a team dedicated to pet welfare
- Discover Personal Satisfaction, feel good about contributing to a cause you care about
- Support Sustainability, help reduce waste by giving donated items a new life
- Keep active, nobody who volunteers in a charity shop ever needs a gym membership!
- And we’ll pay your out‑of‑pocket expenses in line with our Volunteer Expenses Policy
Disclaimer
This role can be flexible to suit your time commitments. We believe that every pet should enjoy a healthy life in a happy home, and we always seek to involve the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this. At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are. Diversity and inclusion at Blue Cross means creating an organisation where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcomed, respected, supported, and have access to equal opportunities. We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us. If you would like to talk to us about any accessibility needs that we can support with in terms of our volunteer recruitment processes, then please do get in touch. You can email volunteering@bluecross.org.uk and we can organise for the right team member to get in touch with you for a discussion.
15 St. Andrews Street, Droitwich Spa, Worcestershire, WR9 8DY, United Kingdom
#J-18808-Ljbffr
Customer Service Volunteer (Droitwich Shop) employer: The Blue Cross
Contact Detail:
The Blue Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Volunteer (Droitwich Shop)
✨Tip Number 1
Get to know the shop and its mission! Familiarise yourself with what we do and how we help pets in need. This way, when you chat with customers, you can share your passion and make their shopping experience even more enjoyable.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with greeting shoppers and handling transactions. The more confident you are, the better you'll connect with our customers and donors.
✨Tip Number 3
Be proactive in asking for Gift Aid sign-ups! It’s a great way to maximise donations, and many people appreciate the reminder. Just remember to keep it friendly and casual—people love a warm approach!
✨Tip Number 4
Don’t forget to enjoy the experience! Volunteering is not just about helping others; it’s also about having fun and making new friends. Embrace the lively atmosphere and let your positive attitude shine through!
We think you need these skills to ace Customer Service Volunteer (Droitwich Shop)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping pets shine through! We want to see that you genuinely care about making a difference and supporting our cause.
Be Friendly and Approachable: Since you'll be the friendly face of our shop, make sure your application reflects your outgoing nature. Use a warm tone and share any experiences where you've provided excellent customer service.
Highlight Relevant Skills: Don’t forget to mention any skills that relate to customer service or retail. Whether it’s handling transactions accurately or creating a positive atmosphere, we want to know how you can contribute to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this rewarding opportunity!
How to prepare for a job interview at The Blue Cross
✨Show Your Passion for Helping
Make sure to express your enthusiasm for supporting pets and helping people during the interview. Share any relevant experiences that highlight your commitment to customer service and how you enjoy making a difference in others' lives.
✨Demonstrate Your People Skills
Since this role is all about connecting with customers, be prepared to showcase your outgoing nature. Practice answering questions in a friendly manner and think of examples where you've successfully engaged with people in previous roles or volunteer work.
✨Be Ready to Discuss Attention to Detail
As you'll be handling transactions on the till, it's crucial to show that you can process payments accurately. Think of instances where you've had to pay close attention to detail, whether in a job or while volunteering, and be ready to share those stories.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the Customer Service Volunteer position. Ask about the training provided, the team dynamics, or how they measure success in the role. This not only demonstrates your enthusiasm but also helps you understand if it's the right fit for you.
