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- Tasks: Assist with admin tasks to help find loving homes for horses and ponies.
- Company: Join Blue Cross, a passionate team dedicated to animal welfare.
- Benefits: Flexible volunteering hours, training, and valuable experience in customer service.
- Why this job: Make a real impact on the lives of horses and ponies in need.
- Qualifications: Good communication skills, attention to detail, and a caring attitude.
- Other info: Be part of a diverse team committed to creating brighter futures for animals.
The predicted salary is between 500 - 1500 £ per month.
At Blue Cross, our volunteers are at the heart of our efforts to find loving homes for horses and ponies, and without your support, we couldn’t do what we do. Blue Cross operates two horse rehoming centres in Burford and Rolleston on Dove, and we’d love for you to join our team of volunteers dedicated to finding loving homes for horses and ponies in need. We’re looking for enthusiastic, detail-oriented individuals with strong communication skills to assist with administrative tasks. In this rewarding role, you’ll manage inquiries, liaise with external partners, and help ensure the best care for our horses and ponies. Whether you’re helping a potential adopter find their perfect match or managing important records, your contribution will make a real impact on the lives of these animals.
As a Horse Adoption Coordinator volunteer, you will join a dedicated team focused on finding loving homes for horses and ponies in need. We’re looking for individuals who are not only passionate about helping horses and ponies, but also bring a caring, patient approach to working with people. In this role, you’ll combine your practical skills with your love for animals to make a real difference. In this varied and rewarding role, you’ll assist with different administrative tasks, follow up on customer inquiries, and liaise with external organisations to facilitate horse admissions and adoptions. Your contributions will make a real difference in the lives of these wonderful animals!
What you will be doing:
- Taking phone calls regarding horse admissions
- Explaining the ‘Request to Rehome’ form and ‘Home Direct’ process
- Listening to and supporting customers
- Advising on updating horse passports and microchip details
- Completing change of ownership forms for passports
- Registering microchips and changing registered owners
- Scanning and saving paperwork into our internal database
- Creating horse profiles
- Booking routine care appointments with vets and farriers
The skills you need:
- Good communication skills
- Customer-focused attitude
- Organisational skills
- Attention to detail
- Problem-solving with empathy
- Tech-savvy - comfortable using basic IT systems to manage records and applications
- Ability to prioritise tasks and stay on top of your responsibilities
- A caring and approachable attitude will help build trust with adopters and staff
- An understanding of data protection
What’s in it for you:
- You’ll have the chance to make a real impact by helping horses find loving homes and directly contributing to their future
- The role offers flexible volunteering and we’ll work with you to find times that suit us both
- You’ll also have the opportunity to build valuable experience in customer service, administration, and teamwork, enhancing your skills for the future
- As part of our team, you’ll be working with passionate volunteers who share the same goal of creating brighter futures for horses in need
- We’ll provide you with training and support to ensure you feel confident in your role and equipped with everything you need to succeed
To ensure the best care for our horses, we’re looking for individuals who can share their time and commitment throughout the year. We believe that every pet should enjoy a healthy life in a happy home, and we always seek to involve the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this. At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are. Diversity and inclusion at Blue Cross means creating an organisation where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcomed, respected, supported, and have access to equal opportunities.
If you would like to talk to us about any accessibility needs that we can support with in terms of our volunteer recruitment processes, then please do get in touch. You can email volunteering@bluecross.org.uk and we can organise for the right team member to get in touch with you for a discussion.
Horse Admin Volunteer (Burford Horse Unit) employer: The Blue Cross
Contact Detail:
The Blue Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Horse Admin Volunteer (Burford Horse Unit)
✨Tip Number 1
Get to know the Blue Cross mission and values inside out. When you chat with us, show your passion for helping horses and ponies. We love seeing that enthusiasm!
✨Tip Number 2
Practice your communication skills! Whether it’s on the phone or face-to-face, being clear and friendly can make a huge difference when liaising with potential adopters.
✨Tip Number 3
Be ready to share your organisational skills. We want to hear how you can help manage inquiries and keep everything running smoothly. Show us you can juggle tasks like a pro!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed and join our amazing team of volunteers making a real impact.
We think you need these skills to ace Horse Admin Volunteer (Burford Horse Unit)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for horses and helping them shine through. We want to see your enthusiasm for making a difference in their lives!
Be Detail-Oriented: Since this role involves managing important records and inquiries, make sure your application is clear and free of errors. We appreciate attention to detail, so double-check everything before hitting send!
Highlight Your Skills: Make sure to mention any relevant skills you have, especially in communication and organisation. We’re looking for individuals who can connect with people and keep things running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy, which is a bonus!
How to prepare for a job interview at The Blue Cross
✨Know Your Stuff About Horses
Before the interview, brush up on your knowledge about horse care and the adoption process. Familiarise yourself with terms like 'Request to Rehome' and 'Home Direct'. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Communication Skills
Since this role involves liaising with potential adopters and external partners, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles or situations, especially when dealing with sensitive topics.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised. Think of specific instances where your attention to detail made a difference, whether it was in a previous job or a volunteer position. This will highlight your suitability for the administrative aspects of the role.
✨Emphasise Your Caring Attitude
This role is all about making a difference in the lives of horses and their future owners. Share stories that showcase your empathy and patience, especially when working with people. This will resonate well with the values of Blue Cross and demonstrate your commitment to their mission.
