At a Glance
- Tasks: Assist with admin tasks to help rehome horses and ponies in need.
- Company: Join Blue Cross, a passionate team dedicated to animal welfare.
- Benefits: Flexible volunteering hours, valuable experience, and training support.
- Other info: Diverse and inclusive environment where everyone is welcomed and respected.
- Why this job: Make a real impact by helping horses find loving homes.
- Qualifications: Strong communication skills, attention to detail, and a caring attitude.
At Blue Cross, our volunteers are at the heart of our efforts to find loving homes for horses and ponies. Your support is essential to our work of rehoming these animals. Blue Cross operates two horse rehoming centres in Burford and Rolleston on Dove. We are looking for enthusiastic, detail‑oriented volunteers with strong communication skills to assist with administrative tasks: managing inquiries, liaising with external partners, and ensuring the best care for our horses and ponies.
As a Horse Adoption Coordinator volunteer, you will join a dedicated team focused on finding loving homes for horses and ponies in need. You should be passionate, patient, and able to combine practical skills with a love for animals to make a real difference. In this varied and rewarding role, you’ll assist with administrative tasks, follow up on customer inquiries, and liaise with external organisations to facilitate horse admissions and adoptions.
What you will be doing:
- Taking phone calls regarding horse admissions
- Explaining the ‘Request to Rehome’ form and ‘Home Direct’ process
- Listening to and supporting customers
- Advising on updating horse passports and microchip details
- Completing change of ownership forms for passports
- Registering microchips and changing registered owners
- Scanning and saving paperwork into our internal database
- Creating horse profiles
- Booking routine care appointments with vets and farriers
The skills you need:
- Good communication skills
- Customer-focused attitude
- Organisational skills
- Attention to detail
- Problem-solving with empathy
- Tech-savvy – comfortable using basic IT systems to manage records and applications
- Ability to prioritise tasks and stay on top of your responsibilities
- A caring and approachable attitude will help build trust with adopters and staff
- An understanding of data protection
What's in it for you:
- Chance to make a real impact by helping horses find loving homes and directly contributing to their future
- Flexible volunteering; we’ll work with you to find times that suit us both
- Opportunity to build valuable experience in customer service, administration, and teamwork, enhancing your skills for the future
- Working with passionate volunteers who share the same goal of creating brighter futures for horses in need
- Training and support to ensure you feel confident in your role and equipped to succeed
To ensure the best care for our horses, we’re looking for individuals who can share their time and commitment throughout the year. We believe that every pet should enjoy a healthy life in a happy home, and we always seek to involve the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are. Diversity and inclusion at Blue Cross means creating an organisation where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcomed, respected, supported, and have access to equal opportunities. We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any accessibility needs that we can support with in terms of our volunteer recruitment processes, then please do get in touch. You can email volunteering@bluecross.org.uk and we can organise for the right team member to get in touch with you for a discussion.
Horse Admin Volunteer (Burford Horse - 4 Hours a Week) employer: The Blue Cross
At Blue Cross, we pride ourselves on being an exceptional employer that values the contributions of our volunteers in making a real difference for horses and ponies in need. Located in the picturesque Burford, our welcoming work culture fosters collaboration and passion, providing flexible volunteering opportunities that allow you to enhance your skills in customer service and administration while working alongside like-minded individuals. With comprehensive training and support, you'll feel empowered to contribute meaningfully to our mission of finding loving homes for animals, all within a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Horse Admin Volunteer (Burford Horse - 4 Hours a Week)
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on Blue Cross and their mission. This will help you connect with the team and show that you're genuinely interested in making a difference for horses and ponies.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with customers and external partners, it’s crucial to demonstrate your ability to communicate clearly and empathetically. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage multiple tasks and prioritise effectively. You might even want to share examples from past experiences where you successfully juggled responsibilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to be part of the Blue Cross family. Don’t forget to highlight your passion for animals in your application!
We think you need these skills to ace Horse Admin Volunteer (Burford Horse - 4 Hours a Week)
Some tips for your application 🫡
Show Your Passion for Animals:When writing your application, let your love for horses and ponies shine through! Share any relevant experiences or stories that highlight your commitment to animal welfare. We want to see that you genuinely care about making a difference.
Be Detail-Oriented:Since this role involves managing inquiries and paperwork, make sure your application is clear and well-organised. Double-check for any typos or errors, as attention to detail is key in this position. We appreciate a tidy application!
Highlight Your Communication Skills:Strong communication is essential for this role, so don’t forget to showcase your skills in your application. Whether it’s through previous volunteer work or customer service experience, let us know how you’ve effectively communicated with others.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this rewarding opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Blue Cross
✨Know Your Stuff About Horses
Before the interview, brush up on your knowledge about horse care and the rehoming process. Being able to discuss specific aspects of horse welfare and the role of Blue Cross will show your genuine interest and commitment.
✨Show Off Your Communication Skills
Since this role involves liaising with customers and external partners, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles or volunteer experiences.
✨Demonstrate Your Organisational Skills
Think of instances where you’ve successfully managed multiple tasks or projects. Be ready to share how you prioritise responsibilities and stay organised, especially when it comes to administrative tasks.
✨Emphasise Your Passion for Animals
Let your love for horses and animals shine through during the interview. Share personal stories or experiences that highlight your dedication to animal welfare, as this will resonate well with the values of Blue Cross.
