Service Manager in Gateshead

Service Manager in Gateshead

Gateshead Full-Time No working from home possible
The Bleep 360 Group Limited

At a Glance

  • Tasks: Lead a team to provide safe, person-centred care for children with complex needs.
  • Company: 360 Care Group, a specialist provider of children's services across the UK.
  • Benefits: Hybrid working, clear progression to Registered Manager, and ongoing training.
  • Other info: Supportive team environment with opportunities for personal and professional growth.
  • Why this job: Make a real difference in young lives while advancing your career.
  • Qualifications: Experience in children's services and strong leadership skills required.

Overview

360 Care Group is a specialist provider of children's services, community care, supported living and complex care across the UK.

As our CAMHS services continue to grow, we're looking for an experienced Service Manager to lead one of our specialist services supporting children and young people with complex emotional, behavioural and mental health needs.

This role offers a clear pathway to becoming a Registered Manager within the next 12 months.

The Role

We're recruiting a Service Manager to lead the day-to-day operation, quality and performance of our CAMHS service while preparing to progress into a Registered Manager position.

You will lead and develop your team, promote a strong culture of safeguarding and quality, and ensure children and young people receive safe, therapeutic, person-centred care that delivers positive outcomes.

Key Responsibilities

  • Lead the day-to-day management of the CAMHS service, ensuring safe, effective and person-centred care.
  • Support compliance, quality assurance, safeguarding and continuous improvement across the service.
  • Recruit, mentor and develop staff through supervision, coaching and performance management.
  • Monitor care plans, risk assessments and documentation to ensure high-quality, outcome-focused support.
  • Manage incidents, complaints, safeguarding concerns and risk effectively, embedding learning into practice.
  • Build strong relationships with families, Local Authorities, education providers and healthcare professionals.
  • Monitor service performance, prepare for inspections and audits, and drive service improvement.
  • Work towards becoming the Registered Manager, taking on increasing operational and leadership responsibilities.

About You

  • Experience as a Service Manager, Deputy Manager or similar leadership role within children's services, health or social care.
  • Strong knowledge of safeguarding, risk management and child-centred care.
  • Experience supporting children and young people with mental health needs, autism, learning disabilities or trauma.
  • Experience leading teams within a regulated service.
  • Excellent leadership, communication and decision-making skills.
  • Confidence using digital care systems and reporting tools.
  • A positive, resilient and solution-focused approach.
  • A Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards).

What We Offer

  • Hybrid and flexible working opportunities
  • Clear progression to Registered Manager
  • Ongoing training and leadership development
  • Employee Assistance Programme and wellbeing support
  • A supportive and collaborative leadership team
  • The opportunity to shape and develop a growing CAMHS service
  • Enhanced DBS with Children's Barred List check
  • Right to work in the UK
  • Ability to travel to services and meetings when required

If you're an ambitious leader looking for a clear pathway to Registered Manager while making a real difference to the lives of children and young people, we'd love to hear from you.

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Service Manager in Gateshead employer: The Bleep 360 Group Limited

At 360 CRS, we pride ourselves on being a compassionate and innovative employer dedicated to transforming the lives of children in our care. Our supportive work culture fosters personal and professional growth, offering fully funded qualifications and a wellness allowance to ensure our staff thrive. With unique benefits like your birthday off and a generous referral bonus, we create an environment where you can make a real difference while feeling valued and supported.

The Bleep 360 Group Limited

Contact Details:

The Bleep 360 Group Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager in Gateshead

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Bleep 360 Group Limited.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Bleep 360 Group Limited!

Showcase Your Passion and Expertise

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Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Bleep 360 Group Limited or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Service Manager in Gateshead

Leadership Skills
Communication Skills
Decision-Making Skills
Knowledge of Safeguarding
Risk Management
Child-Centred Care
Experience with Mental Health Needs

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to The Bleep 360 Group Limited:Before hitting send, make sure to tailor your application specifically to The Bleep 360 Group Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at The Bleep 360 Group Limited

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.