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For Companies At a Glance
- Tasks: Supervise our Front of House team and ensure excellent customer service.
- Company: Join The Black Penny, a vibrant coffee shop and restaurant with a friendly atmosphere.
- Benefits: Competitive pay, staff meals, events, and career growth opportunities.
- Why this job: Be part of a supportive team in a rapidly growing company.
- Qualifications: Experience in hospitality and a positive, can-do attitude.
- Other info: Enjoy an inclusive workplace with great rewards and respect for all.
The predicted salary is between 13 - 17 £ per hour.
In this role, you’ll be supervising our Front of House team. It’s a varied role with scope to learn and progress – and you’ll be working with a bunch of the nicest people in a rapidly growing company.
Skills and experience
- You have experience working in hospitality/café/coffee shop, ideally in a similar role.
- You’re a hard worker, with a can-do attitude and an eagerness to learn, especially keen to learn how to manage people.
- Great customer service skills and full of positivity.
- Work in an organised and tidy manner.
- Above all, you’re a team player.
What We Offer
- Competitive pay + service charge.
- Staff meals & drinks on shift.
- Parties, events, and referral bonuses.
- Pension, holiday pay & rewards.
- Career growth in a supportive, expanding company.
- An inclusive, respectful workplace.
We look forward to working with you :)
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £13.5 – £17.5 hourly
About The Black Penny
Founded in 2014, The Black Penny is a vibrant coffee shop and restaurant with three branches located in Covent Garden, Sloane Square, and Southbank. We serve specialty coffee, handcrafted cocktails, and freshly prepared breakfast and lunch.
Supervisor employer: The Black Penny
Contact Detail:
The Black Penny Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Black Penny's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since you'll be supervising a team, think of examples from your past experiences where you've successfully managed or motivated others. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your positivity! During the interview, let your enthusiasm shine through. A can-do attitude is key in hospitality, so don’t hold back on expressing how excited you are about the opportunity to work with such a great team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and really keen on joining The Black Penny family.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and what makes you tick.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality or similar roles. We’re looking for those great customer service skills and a can-do attitude, so connect your past roles to what we’re after!
Be Positive and Organised: We love positivity! Use your application to convey your upbeat nature and how you work in an organised manner. This will show us that you’re a great fit for our Front of House team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with The Black Penny.
How to prepare for a job interview at The Black Penny
✨Know Your Stuff
Before the interview, make sure you know all about The Black Penny. Familiarise yourself with their menu, values, and what makes them stand out in the hospitality scene. This shows your genuine interest and helps you connect with the team.
✨Showcase Your Experience
Be ready to discuss your previous roles in hospitality. Highlight specific examples where you've successfully managed a team or provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Bring the Positivity
The Black Penny is looking for someone full of positivity and a can-do attitude. During the interview, let your enthusiasm shine through! Share stories that demonstrate your upbeat nature and how you handle challenges with a smile.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about the team dynamics, opportunities for growth, or how they celebrate successes. It shows you're engaged and serious about the role.
