Barista & Waiter — Specialty Coffee & Guest Service (London)
Barista & Waiter — Specialty Coffee & Guest Service (London)

Barista & Waiter — Specialty Coffee & Guest Service (London)

Full-Time 12 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Serve delicious coffee and create memorable experiences for our guests.
  • Company: Join The Black Penny, a vibrant coffee shop with a passion for quality service.
  • Benefits: Enjoy competitive pay, staff meals, and exciting referral bonuses.
  • Why this job: Be part of a supportive team in a fun, inclusive environment.
  • Qualifications: Experience in specialty coffee and a love for hospitality.
  • Other info: Great career growth opportunities in a dynamic London setting.

The predicted salary is between 12 - 16 £ per hour.

Waiters & Baristas

  • Customer-focused with a warm, professional attitude.
  • Comfortable taking orders, recommending dishes, and managing tables.
  • Able to multitask under pressure.
  • Flexible across our central London locations.
  • Team player.

Baristas

  • 1+ year specialty coffee experience.
  • Confident with latte art & consistency.
  • Strong coffee knowledge.
  • Passion for hospitality & quality service.
  • Counter service.

What We Offer

  • Competitive pay + service charge.
  • Staff meals & drinks on shift.
  • Parties, events, and referral bonuses.
  • Pension, holiday pay & rewards.
  • Career growth in a supportive, expanding company.
  • An inclusive, respectful workplace.

Competitive pay (includes base wage plus service charge). We apply the National Minimum and Living Wage fairly across all age groups.

Experience: Required

Languages: English – Advanced

Employment: Full-time

Salary: £12.21 – £16 hourly

Benefits: Excellent service charge, casual dress code, refer-a-friend schemes

We can’t wait to meet you!

About The Black Penny

Founded in 2014, The Black Penny is a vibrant coffee shop and restaurant with three branches located in Covent Garden, Sloane Square, and Southbank. We serve specialty coffee, handcrafted cocktails, and freshly prepared breakfast and lunch.

Barista & Waiter — Specialty Coffee & Guest Service (London) employer: The Black Penny

The Black Penny is an exceptional employer, offering a vibrant work environment in the heart of London, where team members can thrive in a culture that values inclusivity and respect. With competitive pay, generous service charges, and opportunities for career growth, employees are supported in their professional development while enjoying staff meals and a casual dress code. Join us to be part of a passionate team dedicated to delivering quality service and specialty coffee in a dynamic setting.
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Contact Detail:

The Black Penny Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Barista & Waiter — Specialty Coffee & Guest Service (London)

Tip Number 1

Get to know the company! Before your interview, check out The Black Penny's vibe and values. This will help you connect with the team and show that you're genuinely interested in being part of their coffee-loving family.

Tip Number 2

Practice your latte art skills! If you're applying for a barista role, being able to whip up a beautiful cappuccino can really impress. Bring some photos or even a portfolio of your best brews to showcase your skills.

Tip Number 3

Be ready to demonstrate your customer service skills. Think of examples where you've gone above and beyond for a guest. This is your chance to shine and show how you can contribute to the warm, professional atmosphere at The Black Penny.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team. We can’t wait to see your application!

We think you need these skills to ace Barista & Waiter — Specialty Coffee & Guest Service (London)

Customer Service
Order Taking
Table Management
Multitasking
Teamwork
Specialty Coffee Knowledge
Latte Art
Quality Service
Counter Service
Hospitality Passion
Communication Skills
Flexibility

Some tips for your application 🫡

Show Your Passion for Coffee: When writing your application, let us know about your love for specialty coffee! Share any experiences you have with coffee-making and how you’ve developed your skills. We want to see that you’re not just looking for a job, but that you genuinely care about the craft.

Highlight Your Customer Service Skills: Since we’re all about providing top-notch service, make sure to emphasise your customer service experience. Talk about times when you went above and beyond for guests, and how you handle pressure while keeping a warm, professional attitude.

Be Yourself: We’re looking for team players who fit into our vibrant culture. Don’t be afraid to let your personality shine through in your application. Share a bit about yourself and what makes you unique – we love getting to know our potential team members!

Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It’s a straightforward process, and it ensures that your application lands right in our hands. We can’t wait to see what you bring to the table!

How to prepare for a job interview at The Black Penny

Know Your Coffee

Make sure you brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, types of beans, and what makes specialty coffee special. This will show your passion for the role and impress the interviewers.

Show Off Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a guest or handled a difficult situation with grace. This will highlight your warm, professional attitude that they’re looking for.

Practice Multitasking Scenarios

Since the job requires multitasking under pressure, consider practising scenarios where you juggle taking orders, serving food, and managing tables. You could even role-play with a friend to simulate a busy shift. This will help you feel more confident during the interview.

Be a Team Player

The Black Penny values teamwork, so be prepared to discuss how you work well with others. Share stories that demonstrate your ability to collaborate and support your colleagues, especially in a fast-paced environment. This will show that you’re a great fit for their team.

Barista & Waiter — Specialty Coffee & Guest Service (London)
The Black Penny

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