At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join the Black Horse Inn, part of the UK's beloved Sizzling Pub & Grill brand.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Why this job: Make a real impact in your community while having fun and building friendships.
- Qualifications: Passion for service and leadership skills.
- Other info: Enjoy 28 days paid holiday, high-street discounts, and free shares!
The predicted salary is between 10 - 12 £ per hour.
As Part Time Shift Supervisor at the Black Horse Inn, you will give a warm welcome to everyone who visits. With a passion for great service and training great people, you will lead a team that keeps our guests coming back for more. Join us at Sizzling Pub & Grill, one of the UK’s most loved pub brands. From breakfast to the big game and beyond, our team welcomes each guest with open arms. So, if you have sizzling skills and want to join our team at the heart of the community, apply today!
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Team Socials - work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently leading your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor in St Helens employer: the black horse
Contact Detail:
the black horse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor in St Helens
✨Tip Number 1
Get to know the Black Horse Inn! Familiarise yourself with their vibe, menu, and what makes them tick. This way, when you chat with them, you can show off your passion for their brand and how you can contribute to their team.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. So, brush up on your communication and leadership skills. Maybe even role-play some scenarios with a mate to get comfortable!
✨Tip Number 3
Don’t forget to showcase your experience! Even if you don’t have a CV, think about your past roles and how they relate to this position. Be ready to share specific examples of how you've led teams or provided excellent service.
✨Tip Number 4
Apply through our website! It’s quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Plus, it shows you're keen to join the Sizzling Pub & Grill family!
We think you need these skills to ace Shift Supervisor in St Helens
Some tips for your application 🫡
Keep it Simple: Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.
Show Your Passion: We love seeing enthusiasm for great service! Make sure to highlight any experiences that showcase your passion for hospitality and leading a team.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity goes a long way with us.
Apply Through Our Website: Remember, applying through our website is the best way to go! It’s mobile-friendly and takes just 2 minutes, so why not give it a shot today?
How to prepare for a job interview at the black horse
✨Know the Venue
Before your interview, take a moment to familiarise yourself with the Black Horse Inn. Check out their menu, understand their vibe, and maybe even visit if you can. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Be ready to share examples of how you've successfully managed or trained others in the past. Highlight your ability to motivate and support your team, as this is key for the role.
✨Emphasise Customer Service
The Black Horse Inn prides itself on great service. Prepare to discuss your approach to customer service and any experiences where you went above and beyond for guests. This will demonstrate that you align with their values.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready. Ask about team dynamics, training opportunities, or what a typical shift looks like. This shows you're engaged and serious about the role, plus it gives you insight into the workplace culture.