At a Glance
- Tasks: Support the General Manager and lead your team to deliver exceptional guest experiences.
- Company: Join the Black Horse Inn, part of the UK's beloved Sizzling Pub & Grill brand.
- Benefits: Enjoy amazing progression opportunities, discounts, and a supportive work environment.
- Other info: Dynamic workplace with team socials and excellent career growth potential.
- Why this job: Be a key player in a vibrant team and make every guest feel welcome.
- Qualifications: Management experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 € per year.
As Assistant Manager at the Black Horse Inn, you'll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!
Join us at Sizzling Pub & Grill, one of the UK's most loved pub brands. From breakfast to the big game and beyond, our team welcome each guest with open arms. So, if you've got sizzling skills and want to join our team at the heart of the community, apply today!
What’s in it for me?
- Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
- A massive 33% discount across all our brands.
- 20% discount across all of our brands for up to 5 friends and family.
- Discounts on gym memberships.
- Team socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
- A free employee helpline to support you with whatever life throws at you.
What will I be doing?
- Use your management experience to support the General Manager in the day-to-day running of the business, being the Duty Manager when they are not around.
- Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Lead the team to deliver moments that wow our guests, keeping them coming back.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Assistant Manager in St Helens employer: the black horse
At the Black Horse Inn, we pride ourselves on being an exceptional employer that values growth and community. With a strong focus on employee development, we offer amazing progression opportunities, including a proven track record of promoting Assistant Managers to General Managers. Our vibrant work culture is complemented by generous discounts, team socials, and comprehensive support, making it a rewarding place to build your career while delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in St Helens
✨Tip Number 1
Get to know the Black Horse Inn vibe! Before you apply, pop in for a drink or a meal. This way, you can chat with the team and get a feel for the atmosphere. Plus, it shows your genuine interest when you mention your visit during the application process!
✨Tip Number 2
Show off your leadership skills! When you're filling out the application, think about specific examples where you've motivated a team or handled a tough situation. We love hearing about real experiences that highlight your ability to inspire others.
✨Tip Number 3
Be yourself! The Black Horse Inn values authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you passionate about hospitality and how you connect with guests and your team.
✨Tip Number 4
Apply through our website! It’s super quick and easy, and you won’t need a CV. Just fill out the form, and we’ll get to know you better. Plus, it’s a great way to show us you’re tech-savvy and ready for the fast-paced pub environment!
We think you need these skills to ace Assistant Manager in St Helens
Some tips for your application 🫡
Keep It Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just fill in the details honestly and clearly, and let your personality shine through.
Show Your Passion:We love seeing enthusiasm! Make sure to express your passion for hospitality and how you can contribute to creating amazing guest experiences at the Black Horse Inn.
Highlight Your Experience:Even though you don’t need a CV, it’s important to mention any relevant experience you have. Share specific examples of how you've led teams or improved service in previous roles.
Apply Through Our Website:To make things easier for us both, apply directly through our website. It’s quick, mobile-friendly, and ensures your application gets to the right place without any hassle!
How to prepare for a job interview at the black horse
✨Know the Venue Inside Out
Before your interview, take some time to research the Black Horse Inn. Familiarise yourself with their menu, special events, and overall vibe. This will not only show your genuine interest but also help you answer questions about how you can contribute to their guest experience.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated your team or resolved conflicts. This will highlight your management style and how you can support the General Manager.
✨Emphasise Guest Experience
Since the role focuses on delivering excellent guest experiences, be ready to discuss your approach to customer service. Share specific instances where you've gone above and beyond for guests, and how you plan to instil that same passion in your team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
