Marketing & Communications Manager in Royal Tunbridge Wells

The Bishop's Palace & Gardens, Wells, Somerset

Part‐time | 20 hours per week

Salary: From £35,000 FTE + excellent benefits

Are you a creative, strategic, and dynamic marketing professional ready to make a real impact in a place rich with history, stories, and inspiration? The Bishop's Palace - an 800‐year‐old heritage site and one of Somerset's most treasured visitor attractions - is looking for a passionate Marketing & Communications Manager to lead our marketing vision into an exciting new chapter.

About The Bishop's Palace

Owned by the Church Commissioners and managed by The Palace Trust, our charitable mission is to protect and share this remarkable Grade I listed site with visitors from around the world. Set within 14 acres of breathtaking RHS‐partner gardens and welcoming over 140,000 visitors a year, the Palace is a remarkable place to work, inspire, and connect.

The Role

As our Marketing & Communications Manager, you will shape and deliver the strategic and day‐to‐day marketing that grows our audiences, enhances our reputation, and brings the Palace's story to life. You'll lead a small, talented team - including our Digital Marketing Executive and Fundraising Assistant - while also collaborating closely with colleagues across the organisation. This is very much a hands-on role. This is a senior role with a seat at the table: you'll be part of the Senior Management Team, contributing to organisational strategy and long‐term vision.

What You'll Do

• Lead and implement creative, multi‐channel marketing strategies that drive visitor growth and brand awareness.
• Manage and evolve the Palace's brand identity as our guardian of visual and verbal consistency.
• Oversee digital marketing including website, SEO, social media, paid meta-ads and google ppc activity, email and content creation.
• Act as the main contact for press and media, securing strong, high‐quality coverage.
• Deliver engaging internal and external communications that strengthen our relationships.
• Lead market research initiatives, analyse visitor feedback, and use insight to guide campaigns.
• Support fundraising communications to amplify our charity's impact and purpose.
• Manage the annual marketing budget and report regularly to the Management Team.

What You'll Bring

• Senior-level experience in marketing and/or communications.
• Marketing Qualification (eg CIM), or educated to Degree level.
• A track record of delivering successful marketing campaigns across digital and traditional channels.
• Strong media relations skills, with experience managing press enquiries and producing statements.
• Expertise in digital marketing, including CMS management, social media, SEO and analytics.
• Brilliant written and verbal communication, with a strong editorial eye.
• Creativity, innovation, and strategic thinking - alongside the ability to juggle varied priorities and be hands on in delivery.
• A collaborative approach and an enthusiasm for engaging with diverse audiences.
• A genuine connection with our charitable values: authenticity, inclusivity, hospitality, spirituality, generosity and sustainability.

What We Offer

• Benefits include: 8% employer pension contributions, Death in service & Health Assistance Package, Free membership, guest passes, Outdoor theatre tickets and more!
• 25 days annual leave (pro‐rata) plus long service holiday rewards.
• Work at the heart of a national important heritage site, surrounded by beauty and history.
• Be part of a visionary team dedicated to inspiring joy, healing, hope and wellbeing through heritage.
• Share the future of The Bishop's Palace, making a real impact on visitor engagement and community outreach.
• We invest in our people, providing training, mentoring and the chance to take on new challenges as you advance.

How to Apply

Send your CV and a covering letter explaining your suitability for the role to:

Deadline: 12 noon, Sunday 22 February 2026