At a Glance
- Tasks: Lead a sales team, manage client outreach, and enhance gallery operations.
- Company: Join one of the largest independent art galleries in the UK.
- Benefits: Competitive salary starting from £28k, flexible hours, and a vibrant work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of Newcastle's cultural scene and make a real impact in the art world.
- Qualifications: Strong leadership skills and experience in sales, preferably in the arts sector.
The predicted salary is between 24000 - 32000 € per year.
An exciting opportunity to join a management role within one of the largest independent art galleries in the UK. The position balances art sales management, client outreach, and public programming with the daily operations of a busy contemporary art gallery in Newcastle’s cultural quarter.
Job Description
- Lead a team of Sales Consultants to provide knowledgeable advice and exceptional customer service, driving proactive sales to meet financial targets.
- Oversee client outreach campaigns aimed at building and nurturing client relationships to encourage repeat business.
- Develop sales opportunities and public programming to engage existing clients and attract new audiences.
- Work closely with the GM and colleagues (Curators, Marketing) in regular sales, planning, and update meetings.
- Ensure all sales-related processes are efficient, detailed, and meet the highest standards.
- Manage front-of-house operational requirements, including reception, gallery presentation, and ambience.
- Perform daily sales meetings, monitor lead generation to completion, and process efficient sales and after-care, including approvals, framing, shipping, and client record keeping.
- Evaluate client outreach campaigns against strict deadlines and use results for continual improvement.
Job Responsibilities
- Provide positive and successful leadership to the sales team.
- Consistently achieve sales targets through excellent customer service and best business practices.
- Host daily sales meetings and monitor lead generation to completion.
- Efficient sales processing and aftercare, including home approvals, own art, framing, shipping, client record keeping, and oversight of emails/telephone handling.
- Manage client outreach campaigns and evaluate results for future improvement.
- Develop public programming to encourage visitor engagement and client re-engagement.
- Maintain a high standard of reception and gallery presentation and ambience (non-curatorial).
- Work to develop efficiencies and better outcomes across all remit areas.
Job Requirements
- Strong leadership and staff management experience.
- Commercial sales acumen with a track record of meeting sales targets.
- Excellent customer service and hands-on, can-do approach.
- Customer-facing roles balanced with operational, administrative and strategic responsibilities.
- Proficiency with sales, CRM, and web platforms.
- Warm, confident personality and positive attitude.
- Multifaceted organisational skills and strong written and verbal communication.
- Experience working within the arts/cultural sector and audience development is ideal.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Management and Manufacturing
Industries: Artists and Writers
Gallery Front of House Manager in Newcastle upon Tyne employer: The Biscuit Factory
Join one of the largest independent art galleries in the UK, located in Newcastle’s vibrant cultural quarter, where you will thrive in a dynamic work environment that values creativity and collaboration. As a Gallery Front of House Manager, you will lead a passionate sales team, enjoy opportunities for professional growth, and engage with a diverse clientele while contributing to the gallery's mission of promoting contemporary art. With a commitment to exceptional customer service and a supportive work culture, this role offers a rewarding career path in the arts sector.
StudySmarter Expert Advice🤫
We think this is how you could land Gallery Front of House Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Attend art events, exhibitions, and local meet-ups to connect with people in the industry. You never know who might be looking for a Gallery Front of House Manager or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your warm and confident self shine through. Remember, they’re not just hiring your skills; they want someone who fits into their gallery vibe.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle client outreach campaigns or lead generation. Have some examples ready to demonstrate your sales acumen and leadership experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It shows you’re genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Gallery Front of House Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Art:When writing your application, let your love for art shine through! Share any relevant experiences or projects that highlight your connection to the arts and how they’ve shaped your career. We want to see your enthusiasm for the role and the gallery!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific role. Highlight your leadership experience and sales achievements that align with the job description. We’re looking for someone who can drive sales and lead a team, so make it clear how you fit the bill!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so ensure your skills and experiences are presented in a way that’s easy to digest!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at The Biscuit Factory
✨Know Your Gallery
Before the interview, do your homework on the gallery. Familiarise yourself with their exhibitions, artists, and any recent news. This shows genuine interest and helps you connect your experience to their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where your leadership directly contributed to achieving sales targets or improving customer service.
✨Demonstrate Customer-Centric Thinking
Think about how you can enhance client relationships and improve customer experiences. Be ready to discuss strategies you've implemented in previous roles that have led to repeat business or increased engagement.
✨Be Ready for Operational Questions
Since this role involves managing front-of-house operations, prepare to discuss your experience with operational efficiency. Think about how you've streamlined processes in the past and be ready to share those insights.
