- Role Title: Maintenance Manager
- Team: Facilities
- Reports to: Head of Facilities
- Direct Reports: Maintenance Assistant, Volunteers, Cleaning team
- Salary: £30,000 gross per annum
- Date Issued/Revised: September 2026
INTRODUCTION
Birmingham Botanical Gardens is an independent educational charity aiming to offer worldclass environmental education in a green environment to audiences in all sectors of the community.
ROLE PURPOSE
As the Maintenance Manager, you will play a vital role in maintaining and supporting the future of our Gardens, which are a much-loved part of Birmingham’s landscape and heritage. We are looking for a positive, driven and experienced candidate with a range of skills who can help deliver the core ethos of our charity.
PRINCIPAL ACCOUNTABILITIES
Manage the site and buildings maintenance, including but not limited to: maintaining repairs to the gardens and nurseries; ensuring appropriate cleanliness to enable an excellent visitor experience, waste management; water supplies; drains; lighting; defects and repairs; building work and decorating
- Work closely with the onsite horticultural team to keep the gardens at a high standard
- Line manage the Maintenance Assistant, Cleaning Team and any relevant volunteers
- Manage the external cleaning contract and line manage the Gardens 2 x cleaners
- Carry out daily monitoring, prioritising and delegating of jobs to the maintenance team, overseeing the accuracy and quality of the work being undertaken
- Support and train new team members
- Accountable for systems essential to the day-to-day running of operations
- Maintain equipment and ensure regular testing is carried out where required eg annual PAT testing
- Carry out work completely, effectively and in a safe manner
- Be part of the team of Managers who respond to emergency callouts
- Ensure all machinery runs smoothly to ensure an efficient operation
- Arrange and monitor external contractors for major repairs or specialist maintenance
- Assess and ensure suitable levels of materials are kept in stock for annual and specific work requests
- Report observations and recommendations for future maintenance and repair work paying particular attention to issues of Health and Safety
- Budgeting and resource management in line with annual KPIs
- Adhere to all Birmingham Botanical Gardens, legal and Health and Safety procedures
- Ensure all administration, compliance records, risk assessments are accurate and orderly
- Take on site Duty Manager role from time to time as required
- Ensure the Facilities and Maintenance working environment is organised, safe at all times.
- Help create training material for H&S and Fire Safety with the Head of Facilities as required
- Attend regular meetings as required for the smooth running of the site and the business
SPECIFIC EXPERIENCE
Must be able to travel occasionally to areas within Birmingham
- Full driving licence; preferably manual
- Good communication and interpersonal skills
- Knowledge of Health and Safety regulations
- Can lift 75+ lbs;
- Maintenance relevant multiskilled background (e.g. building, plumbing, electric or carpentry) preferably within a heritage environment
- Computer literate (Microsoft software and specific to electrical drawings)
- PLEASE NOTE - The postholder for this role may be asked to complete a DBS check
WORKING CONDITIONS
Outdoors, in the gardens, will involve manual lifting and working with machinery
Hot and cold environments
Some weekends, late evenings and early starts
PERSON SPECIFICATION
Area Essential Desirable
Knowledge: Strong time management skills with the abilityto plan maintenance works.Ability to communicate effectively to all site staff.A focus on health and safety in al tasksundertaken.A strong background in repairs and buildingknowledgeReliable and trustworthyStrong multitasking abilities Technical knowledge andexperience of CDM, Asbestos andIOSHA strong knowledge of repairs andbuildingAbility to work under pressure andstrict time constraintsProven decision-making skills
Experience: Managing multiple contractors - to includearranging quotes and managing the day-to-dayoperations of their activitiesManaging staff teamsPrevious experience in a maintenance/repairstype roleExperience in systems management, to includemaintenance and complianceExperience of working with Health and Safetyregulations Experience working on a heritagesiteExperience of working to budgets
Skills: A good motivator who works collaboratively with a high level of enthusiasm Proactive attitude; flexible and able to work on own initiative Computer literate (Microsoft) Able to work as part of a team and interact leffectively with external contacts Able to prioritise tasks and resources
Can work at height Qualifications: Must hold level 2 Certificate in Health & Safety or qualifications to include 2382 (18th equivalent Must hold level 2 Certificate in Fire Safety or HNC in relevant field or City & Guilds Edition), 2330, 2360 etc. are advantageous
equivalent Valid UK driving licence Up to date with Electrical Regulation's qualifications BS EN 7671
What we can offer:
Pension through Royal London
24hour Employee Assistance Programme
An extra day of annual leave for your birthday!
Company sick pay
Free parking is generally available onsite.
Tea/Coffee and cold drinks provided during the working day.
Discounts & Tickets: 20% discount in the gift shop; 10% discount on pop up vendors Food and beverages; tickets for immediate family into [SB1.1]the Gardens and special offers for one-off events throughout the year.
The closing date for applications is Monday 12th October 2026, with interviews planned for the week after that.
Use of AI in Applications:
We want to understand your genuine interest in our vacancy and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience.
We do not use AI as part of our recruitment process.
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Contact Details:
THE BIRMINGHAM BOTANICAL AND HORTICULTURAL SOCIETY LIMITED Recruitment Team