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- Tasks: Welcome Members and guests, manage reservations, and ensure smooth service delivery.
- Company: Join the prestigious Annabel’s private members’ club in a vibrant environment.
- Benefits: Competitive pay, gym discounts, meals on duty, and access to financial wellbeing benefits.
- Why this job: Be the face of luxury hospitality and create unforgettable experiences for Members.
- Qualifications: Experience in high-end hospitality, strong communication skills, and a passion for service.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced and engaging Receptionist to join the team of our stunning private members’ club – Annabel’s, 46 Berkeley Square, part of The Birley Clubs. Annabel’s at 46 Berkeley Square covers 26,000 square feet and is home to five restaurants, bars, private dining rooms and a cigar salon. A team of world-class Chefs, Sommeliers and Mixologists have designed an outstanding array of menus, cocktail, and wine lists. Expertly sourced, seasonal ingredients, wines and spirits are brought together using traditional and subversive techniques to create truly unique dining and drinking experiences.
As Receptionist you will be the first point of contact upon Member arrival and therefore will be responsible for ensuring the highest level of service is provided to our Members and their guests.
We offer our employees:
- A highly competitive starting remuneration package
- Discounted gym rates at Fitness First and V Health
- Staff discounts
- Bespoke uniform
- Meals on duty
- Employee events
- Access to pension scheme
- Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn it
Key Responsibilities:
- Provide a warm, professional, and engaging welcome to Members and guests
- Manage arrivals, departures, and reservations efficiently
- Handle telephone and email enquiries with confidence and discretion
- Maintain accurate records using online reservation systems
- Support the front-of-house team to ensure smooth service delivery
- Uphold the highest standards of presentation and professionalism at all times
We are ideally looking for candidates who:
- Previous experience in a receptionist or front-of-house role within a private members’ club or high-end hospitality environment
- A genuine passion for delivering exceptional Member experiences
- Strong multitasking and organisational skills in a fast-paced setting
- Confident and natural communicator, both in person and over the phone
- Highly organised, motivated, and detail-oriented
- A proactive team player with a positive and professional attitude
- Experience using online reservation systems (highly desirable)
If you have a natural rapport with people, a passion for hospitality, and take pride in creating memorable first impressions, we would love to hear from you. Join Annabel’s and become part of a world-class team dedicated to excellence.
Receptionist employer: The Birley Clubs
Contact Detail:
The Birley Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to research Annabel’s and its unique offerings before your interview. Knowing the ins and outs of the club will help you stand out and show your genuine interest in being part of their world-class team.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact for Members and guests. Role-play with a friend to get comfortable with handling enquiries and making that warm, professional first impression.
✨Tip Number 3
Show off your multitasking abilities during the interview. Share examples of how you've managed busy situations in the past, especially in high-end hospitality settings. This will demonstrate that you're ready to handle the fast-paced environment at Annabel’s.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and familiar with online reservation systems, which is a big plus for this role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your Experience: Make sure to highlight your previous experience in a receptionist or front-of-house role. We’re looking for candidates who can bring their unique skills to our team, so relate your past roles to what we do at Annabel’s.
Be Professional Yet Engaging: Remember, you’ll be the first point of contact for our Members and guests. Use a warm and professional tone in your application, showing us that you can create a welcoming atmosphere right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Annabel’s!
How to prepare for a job interview at The Birley Clubs
✨Know the Venue Inside Out
Before your interview, take some time to research Annabel’s and its offerings. Familiarise yourself with the restaurants, bars, and unique experiences they provide. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Receptionist, communication is key. During the interview, practice clear and confident speaking. Be prepared to demonstrate how you would handle various scenarios, such as managing a busy reception or dealing with a difficult guest. This will highlight your ability to maintain professionalism under pressure.
✨Emphasise Your Organisational Skills
Given the fast-paced environment of a private members’ club, it’s crucial to showcase your multitasking abilities. Share specific examples from your past experience where you successfully managed multiple tasks simultaneously, ensuring smooth service delivery.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress smartly and professionally for your interview. A well-presented appearance reflects your understanding of the high standards expected at Annabel’s and your commitment to upholding them.
