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- Tasks: Welcome Members and guests, manage reservations, and ensure smooth service delivery.
- Company: Join the prestigious Annabel's, a stunning private members' club in London.
- Benefits: Competitive pay, staff discounts, gym rates, meals on duty, and employee events.
- Why this job: Be the face of luxury hospitality and create unforgettable experiences for Members.
- Qualifications: Experience in high-end hospitality, strong communication skills, and a passion for service.
- Other info: Dynamic environment with opportunities to grow within a world-class team.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced and engaging Receptionist to join the team of our stunning private members’ club – Annabel’s, 46 Berkeley Square, part of The Birley Clubs. Annabel’s at 46 Berkeley Square covers 26,000 square feet and is home to five restaurants, bars, private dining rooms and a cigar salon. A team of world-class Chefs, Sommeliers and Mixologists have designed an outstanding array of menus, cocktail, and wine lists. Expertly sourced, seasonal ingredients, wines and spirits are brought together using traditional and subversive techniques to create truly unique dining and drinking experiences.
As Receptionist you will be the first point of contact upon Member arrival and therefore will be responsible for ensuring the highest level of service is provided to our Members and their guests.
We offer our employees:
- A highly competitive starting remuneration package
- Discounted gym rates at Fitness First and V Health
- Staff discounts
- Bespoke uniform
- Meals on duty
- Employee events
- Access to pension scheme
- Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn it
Key Responsibilities
- Provide a warm, professional, and engaging welcome to Members and guests
- Manage arrivals, departures, and reservations efficiently
- Handle telephone and email enquiries with confidence and discretion
- Maintain accurate records using online reservation systems
- Support the front-of-house team to ensure smooth service delivery
- Uphold the highest standards of presentation and professionalism at all times
We are ideally looking for candidates who:
- Previous experience in a receptionist or front-of-house role within a private members’ club or high-end hospitality environment
- A genuine passion for delivering exceptional Member experiences
- Strong multitasking and organisational skills in a fast-paced setting
- Confident and natural communicator, both in person and over the phone
- Highly organised, motivated, and detail-oriented
- A proactive team player with a positive and professional attitude
- Experience using online reservation systems (highly desirable)
If you have a natural rapport with people, a passion for hospitality, and take pride in creating memorable first impressions, we would love to hear from you. Join Annabel’s and become part of a world-class team dedicated to excellence.
Receptionist in London employer: The Birley Clubs
Contact Detail:
The Birley Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
Make sure to research Annabel's and its unique offerings. Knowing the ins and outs of the club will help you stand out during your interview. We want to see that you're genuinely interested in being part of our world-class team!
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact for Members and guests. We recommend role-playing common scenarios with a friend to boost your confidence and ensure you can handle enquiries with ease.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a high-end environment like ours. We suggest wearing smart attire that reflects the professionalism we uphold at Annabel's. Show us you take pride in your appearance!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team. We can't wait to see your application come through!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your Experience: Make sure to highlight your previous experience in front-of-house roles, especially in high-end environments. We’re looking for candidates who can bring that unique touch to our Members’ experiences, so be specific about your relevant skills!
Be Professional Yet Engaging: Remember, as a Receptionist, you’ll be the first point of contact for our Members. Use a warm and professional tone in your application, showing us that you can balance professionalism with a friendly approach.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Annabel’s!
How to prepare for a job interview at The Birley Clubs
✨Know the Venue Inside Out
Before your interview, take some time to research Annabel’s and its offerings. Familiarise yourself with the restaurants, bars, and unique experiences they provide. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Practice Your Warm Welcome
As a Receptionist, your first impression is crucial. Practice delivering a warm and professional greeting. You might even want to role-play with a friend to get comfortable with how you present yourself and handle different scenarios that could arise during the interview.
✨Showcase Your Multitasking Skills
Be prepared to discuss how you manage multiple tasks efficiently. Think of examples from your past experience where you successfully juggled various responsibilities, especially in a fast-paced environment. This will demonstrate your ability to thrive in the dynamic setting of a private members’ club.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what a typical day looks like, or how they measure success in the role. This shows your enthusiasm and helps you determine if the club is the right fit for you.
