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- Tasks: Welcome Members and guests, manage reservations, and ensure smooth service delivery.
- Company: Join the prestigious Annabel's, a stunning private members' club in London.
- Benefits: Competitive pay, gym discounts, meals on duty, and access to financial wellbeing benefits.
- Why this job: Be the face of luxury hospitality and create memorable experiences for our Members.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for exceptional service.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced and engaging Receptionist to join the team of our stunning private members’ club – Annabel’s, 46 Berkeley Square, part of The Birley Clubs. Annabel’s at 46 Berkeley Square covers 26,000 square feet and is home to five restaurants, bars, private dining rooms and a cigar salon. A team of world-class Chefs, Sommeliers and Mixologists have designed an outstanding array of menus, cocktail, and wine lists. Expertly sourced, seasonal ingredients, wines and spirits are brought together using traditional and subversive techniques to create truly unique dining and drinking experiences.
As Receptionist you will be the first point of contact upon Member arrival and therefore will be responsible for ensuring the highest level of service is provided to our Members and their guests.
We offer our employees:
- A highly competitive starting remuneration package
- Discounted gym rates at Fitness First and V Health
- Staff discounts
- Bespoke uniform
- Meals on duty
- Employee events
- Access to pension scheme
- Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn it
Key Responsibilities:
- Provide a warm, professional, and engaging welcome to Members and guests
- Manage arrivals, departures, and reservations efficiently
- Handle telephone and email enquiries with confidence and discretion
- Maintain accurate records using online reservation systems
- Support the front-of-house team to ensure smooth service delivery
- Uphold the highest standards of presentation and professionalism at all times
We are ideally looking for candidates who:
- Have previous experience in a receptionist or front-of-house role within a private members’ club or high-end hospitality environment
- Have a genuine passion for delivering exceptional Member experiences
- Possess strong multitasking and organisational skills in a fast-paced setting
- Are confident and natural communicators, both in person and over the phone
- Are highly organised, motivated, and detail-oriented
- Are proactive team players with a positive and professional attitude
- Have experience using online reservation systems (highly desirable)
If you have a natural rapport with people, a passion for hospitality, and take pride in creating memorable first impressions, we would love to hear from you. Join Annabel’s and become part of a world-class team dedicated to excellence.
Receptionist in City of London employer: The Birley Clubs
Contact Detail:
The Birley Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in City of London
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your A-game! Dress smartly and be ready to showcase your personality. Remember, you're not just a candidate; you're the face of the club!
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and think about how your past experiences relate to the role. We want to see that you can handle those phone calls and emails with confidence.
✨Tip Number 3
Show off your passion for hospitality! Share stories about times you've gone above and beyond for guests or members. This is your chance to shine and prove you’re the perfect fit for our high-end environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And hey, if you haven’t already, apply through our website for a smoother process!
We think you need these skills to ace Receptionist in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your Experience: Make sure to highlight your previous experience in a receptionist or front-of-house role. We’re looking for candidates who have worked in high-end environments, so relate your past roles to what we do at Annabel’s.
Be Professional Yet Engaging: Remember, you’ll be the first point of contact for our Members and guests. Your written application should reflect a warm and professional tone, just like how you would greet someone in person.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Annabel’s!
How to prepare for a job interview at The Birley Clubs
✨Know the Venue Inside Out
Before your interview, take some time to research Annabel’s and its offerings. Familiarise yourself with the restaurants, bars, and unique experiences they provide. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Practice Your Warm Welcome
As a Receptionist, your first impression is crucial. Practice delivering a warm and professional greeting. You might even want to role-play with a friend to get comfortable with how you’ll welcome Members and guests. Remember, confidence and a friendly demeanour go a long way!
✨Showcase Your Multitasking Skills
In a fast-paced environment like Annabel’s, multitasking is key. Prepare examples from your past experience where you successfully managed multiple tasks at once. This could be handling phone calls while checking in guests or managing reservations efficiently.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios you might face as a Receptionist and how you would respond. This shows that you’re proactive and ready to tackle challenges head-on.
