Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Membership Team with enquiries and manage club administration.
- Company: Join The Birley Clubs, a prestigious group of exclusive private members' clubs.
- Benefits: Gain experience in a luxury environment with networking opportunities.
- Why this job: Be part of an exciting team and engage with high-profile members.
- Qualifications: Experience in luxury sectors, excellent communication, and organisational skills.
- Other info: Office-based role with a vibrant atmosphere and potential for growth.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a Membership Assistant to join the Membership Team for The Birley Clubs. The Birley Clubs is a prestigious group of private members' clubs renowned for their exclusive and luxurious environments, exceptional service, and distinguished clientele. Reporting to the Membership Manager and Director, the Membership Secretary will have responsibility for supporting the Membership team as a point of contact for all membership enquiries of three of our high-profile Clubs within the group.
Key Responsibilities:
- Supporting the Membership Team as the point of contact for all Membership enquiries relating to the club via phone, email, or letter
- Supporting in the management of all administration relating to club Waiting List, new Member elections and existing Member queries
- Answering of Membership phone and dealing with all enquiries appropriately, taking payments when required
- Responsible for all administration relating to applications including sending and tracking of forms, management of Waiting Lists, corresponding with applicants as required
- Managing applications
- Reporting, as required, on Waiting List figures and relevant data
- Running lists using Salesforce for monthly newsletters to Members
- Ordering of all stationery and print collateral, working with printers where necessary
- Supporting Membership Managers and Directors as required
- Attending Member events and support with guest lists
- Assisting Membership Director with expenses, meetings, scheduling team meetings, and ad hoc personal admin
- Assisting with Elections
- Monitoring and setting up Committee Memberships
Key Skills and Experience:
- Have previous experience working with private members’ clubs or within luxury sector is preferable.
- Excellent telephone manner
- Highly proficient in Excel, Word and Outlook, with Salesforce database experience being desirable
- Need to have an excellent attention to detail and strong organisational skills
- Ability to multi-task and a team player
- Professional, discreet and remain calm under pressure
- Previous experience dealing with HNW individuals preferable
- Have a good understanding of the social layering relevant to private members’ clubs
This role is office-based, Monday through Friday, and requires a consistent presence onsite. If you want to be part of the most exciting private members club in London – we would love to hear from you!
Membership Secretary in Chesterfield employer: The Birley Clubs
Contact Detail:
The Birley Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Secretary in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to current or former members of The Birley Clubs on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge about private members' clubs. Show us that you understand the luxury sector and what makes The Birley Clubs stand out from the crowd.
✨Tip Number 3
Practice your phone manner! Since you'll be handling membership enquiries, we suggest doing mock calls with friends to nail that professional yet friendly tone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're keen and tech-savvy!
We think you need these skills to ace Membership Secretary in Chesterfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Membership Secretary role. Highlight your experience in private members' clubs or luxury sectors, and show us how your skills align with what we're looking for.
Show Off Your Communication Skills: Since you'll be the point of contact for membership enquiries, it's crucial to demonstrate your excellent telephone manner and written communication skills. Use clear and professional language in your application to reflect this.
Attention to Detail is Key: We love candidates who pay attention to detail! Make sure your application is free from typos and errors. This shows us that you can handle the administrative tasks that come with the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Birley Clubs!
How to prepare for a job interview at The Birley Clubs
✨Know Your Clubs
Before the interview, do your homework on The Birley Clubs. Familiarise yourself with their values, the atmosphere they create, and their clientele. This will help you tailor your answers and show that you're genuinely interested in being part of their prestigious environment.
✨Showcase Your Communication Skills
As a Membership Secretary, you'll be the first point of contact for members. Practice articulating your thoughts clearly and confidently. Consider role-playing common membership enquiries with a friend to refine your telephone manner and ensure you come across as professional and approachable.
✨Highlight Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses, demonstrating how your strong organisational skills can benefit the Membership Team.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, especially those involving high-net-worth individuals or sensitive membership issues. Think through potential scenarios beforehand and prepare thoughtful responses that reflect your discretion and professionalism.