At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable experience.
- Company: Join a Times Top 100 Company with a fun-loving team.
- Benefits: Competitive pay, discounts, career growth, and complimentary meals.
- Other info: Enjoy team trips, socials, and a supportive community.
- Why this job: Be part of a lively atmosphere and grow your career in hospitality.
- Qualifications: Passionate about service, quick learner, and thrives in high-energy settings.
The predicted salary is between 12 - 15 £ per hour.
We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!
You Are:
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high-energy venue with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do:
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive in a busy, high-energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What’s in it for me:
- Competitive rate per hour + tronc - Cha-ching!!
- Work for a Times Top 100 Companies to Work For
- Clear pathways for training and career advancement—your growth matters!
- Discounts across all our pubs, bars, and restaurants—treat yourself!
- Work with the freshest seasonal produce—bring those flavours to life!
- Company and team trips, regular socials and incentives—let’s explore!
- Experience a lively, family-oriented atmosphere—where fun meets food!
- Complimentary meals during your shift—because who doesn’t love a good bite?
- Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!
- Fantastic referral scheme with rewards of up to £1000—bring your friends!
- Celebrate your birthday with a day off on us—party time!
- Cycle to work scheme for a greener commute—let’s pedal towards a better planet!
Compensation: Minimum Wage Plus Tips & Tronc
If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.
Team Member employer: The Birdcage
Urban Pubs, Bars and Restaurants is an exceptional employer that prioritises a vibrant work culture and employee development. Located in the lively Columbia Road, The Birdcage offers not only a competitive salary and bonus scheme but also numerous opportunities for career progression and personal growth within a supportive team environment. With a focus on fun and camaraderie, employees enjoy perks like discounts across venues, annual trips, and a strong emphasis on work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company vibe! Before you step into that interview, check out their social media and website. We want to see how you can fit into their lively crew and bring your own flair to the table.
✨Tip Number 2
Practice your guest-first service skills! Role-play with a friend or family member to nail down how you'd welcome guests and handle orders. Show us that you can deliver that polished service with a smile!
✨Tip Number 3
Be ready to share your personality! In a fast-paced environment, we love to see individuality shine. Think about how you can showcase your big personality during the interview—let's see that energy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to show us you’re serious about joining our team. Plus, it gives you a chance to highlight why you’re excited about growing with us in this fantastic, award-winning company.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject some flair into your words. Remember, we’re all about celebrating individuality!
Highlight Your Experience:Make sure to showcase any relevant experience you have in hospitality. Whether it’s a previous role or just a knack for great service, we want to know how you’ve wowed guests before. Be specific and share those standout moments!
Express Your Passion:We love candidates who are passionate about delivering outstanding service. In your application, tell us why hospitality is your jam and what excites you about working in a lively environment. Your enthusiasm will definitely catch our eye!
Apply Through Our Website:Ready to take the plunge? Make sure you apply through our website! It’s the best way for us to get your application and for you to show us what you’ve got. Plus, it’s super easy—just a few clicks and you’re on your way!
How to prepare for a job interview at The Birdcage
✨Know the Company Vibe
Before your interview, take some time to explore the company’s website and social media. Get a feel for their culture and values. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their lively crew.
✨Show Off Your Personality
As an Experienced Front of House Team Member, your personality is key! Be yourself during the interview—let your passion for hospitality shine through. Share stories that highlight your ability to connect with guests and create memorable experiences. Remember, they want someone who can wow their guests!
✨Prepare for Scenario Questions
Expect questions about how you’d handle specific situations in a busy environment. Think of examples from your past experiences where you’ve successfully managed high-pressure scenarios or turned a challenging guest interaction into a positive one. This will demonstrate your quick thinking and ability to stay cool under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your eagerness to grow within the company and helps you gauge if it’s the right fit for you. Plus, it keeps the conversation flowing!
