Duty Manager - Bath

Duty Manager - Bath

Bath Full-Time 25000 - 30000 £ / year (est.) No home office possible
The Bird

At a Glance

  • Tasks: Support guests and team, manage admin tasks, and assist with various hotel operations.
  • Company: Join a vibrant team at a boutique guest house in beautiful Bath.
  • Benefits: Flexible hours, free parking, training opportunities, and discounts at our properties.
  • Other info: Work in a stimulating environment with great career progression.
  • Why this job: Be part of a fun, imaginative team that values creativity and community.
  • Qualifications: Strong communication skills and a passion for hospitality.

The predicted salary is between 25000 - 30000 £ per year.

Key Responsibilities

  • Master of all trades: support guests and team members, answer queries, resolve problems, and anticipate what is round the corner.
  • Comfortable with admin: use all hotel systems and produce and share collateral for the hotel as needed.
  • Hands‑on help: spot rota problems, sign for deliveries, assist with busy check‑ins, serve dishes in the restaurant, and prepare cocktails—all in one day.
  • Management duties: oversee the team and help departmental managers provide the best service we can without compromising our standards.

Benefits

  • Free parking for team members
  • Flexible working hours – full time role working 5 out of 7 days on a flexible rota
  • Progression and training opportunities throughout Kaleidoscope Collection
  • Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
  • Discount on eating, drinking, and sleeping at all of our properties
  • £500 refer‑a‑friend scheme
  • Work in a stimulating environment as part of a diverse community of people

Location & Culture

Set in the beautiful city centre of Bath, Dukes, with its traditional vibe offers our guests the chance to stay at one of the city's most prestigious street addresses. This beautiful boutique seventeen‑bedroom Bath Guest House occupies two magnificent Georgian Townhouses on Great Pulteney Street, one of the finest boulevards in England.

What's it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you're new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the youiest you, it makes working in this hotel that little bit more exciting. We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are always serious about giving our guests a bloody good time!

Duty Manager - Bath employer: The Bird

At Dukes, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Bath. Our team enjoys flexible working hours, comprehensive training opportunities, and a supportive environment that values individuality and creativity. With benefits like free parking, discounts across our properties, and a strong emphasis on community, we ensure that every team member feels valued and empowered to thrive in their role.
The Bird

Contact Detail:

The Bird Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager - Bath

✨Tip Number 1

Get to know the company culture before your interview! Check out their social media, like Instagram, to see how they interact and what they value. This will help you connect with them during your chat.

✨Tip Number 2

Practice your people skills! As a Duty Manager, you'll be juggling guests and team members alike. Role-play common scenarios with friends or family to boost your confidence in handling queries and resolving issues.

✨Tip Number 3

Show off your hands-on experience! Be ready to share examples of when you've stepped up in busy situations, whether it’s serving dishes or managing a team. This will demonstrate that you're not just about the admin side but can get stuck in too.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our imaginative and playful team.

We think you need these skills to ace Duty Manager - Bath

Customer Service
Problem Resolution
Administrative Skills
Team Management
Communication Skills
Flexibility
Attention to Detail
Hospitality Knowledge
Rota Management
Cocktail Preparation
Food Service
Time Management
Interpersonal Skills
Adaptability

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We love a bit of creativity and individuality, so don’t be afraid to show us who you really are. Remember, we’re all about being the 'youiest you'!

Tailor Your Application: Make sure to tailor your application to the Duty Manager role. Highlight your experience in hospitality and how you can support both guests and team members. We want to see how you can bring your skills to our imaginative and playful team!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to get your key points across without any fluff. This will help us see your qualifications quickly and easily!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!

How to prepare for a job interview at The Bird

✨Know Your Stuff

Before the interview, make sure you’re familiar with the hotel’s values and culture. Research the role of a Duty Manager and think about how your skills align with their needs. This will help you answer questions confidently and show that you’re genuinely interested in the position.

✨Showcase Your Flexibility

Since the job involves a variety of tasks, be ready to discuss your adaptability. Share examples from your past experiences where you’ve successfully juggled multiple responsibilities or resolved unexpected issues. This will demonstrate that you can handle the dynamic nature of the role.

✨Engage with the Team Spirit

The hotel prides itself on its imaginative and playful team culture. During the interview, express your enthusiasm for working in a diverse environment and how you can contribute to a positive team atmosphere. Highlight any previous teamwork experiences that showcase your collaborative spirit.

✨Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company, such as inquiries about training opportunities or how the team handles busy periods. This shows you’re proactive and keen to learn more.

Duty Manager - Bath
The Bird
Location: Bath

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