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For Companies At a Glance
- Tasks: Be the friendly face welcoming guests and ensuring their stay is unforgettable.
- Company: Join a vibrant boutique hotel in the heart of Bath with a fun-loving team.
- Benefits: Enjoy flexible hours, free meals, discounts, and a £500 refer-a-friend scheme.
- Other info: Join a diverse community that values creativity and fun in the workplace.
- Why this job: Be yourself while making guests feel at home in a lively environment.
- Qualifications: No experience needed, just bring your personality and passion for hospitality.
The predicted salary is between 12 - 15 £ per hour.
Be a Receptionist but most importantly be you! At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:
- Monthly service payments as well as monthly pay
- Free parking for team members
- Flexible working hours – Tell us what suits you during your interview
- You'll be fed by our chefs when you're on duty
- Progression and training opportunities throughout Kaleidoscope Collection
- Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
- Discount on eating, drinking and sleeping at all of our properties
- Discounts on local gyms and hospitality (and tattoos!)
- £500 refer a friend scheme
- Work in a stimulating environment as part of a diverse community of people
- Be part of a team who live and breathe our purpose
Set in the beautiful city centre of Bath, The Bird’s modern, vibrant and vivacious vibe brings a new look and feel to this historic location. This boutique hotel has been given plenty of pizzazz by its experienced hotel owners. With a re‑launched restaurant and exciting alfresco dining terrace, launched in Spring 2023, The Bird is entering a new chapter, focusing on repositioning itself as one of the go‑to sun‑trap dining spots in Bath!
What’s it like to work with us? We are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be yourself – it makes working in this hotel a little bit more exciting. We stand behind being big‑hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!
As Receptionist what you’ll be doing:
- Working a variety of weekend and weekday shifts you will be the personality our guests experience on arrival and departure
- Part‑time role - 3 days, 24 hours per week
- Take care of the finer detail with check‑ins, check‑outs, preparing bills and taking payments
- Show our guests we care throughout their stay by answering queries and resolving issues
- Show off your knowledge of our hotel and all it has to offer so you can help our guests and perhaps offer a little upsell too
- Take care of the admin – When you’re not face to face with our guests you’ll be on the phone, emails or doing other computer‑based work
Receptionist in Bath employer: The Bird, Bath
Contact Detail:
The Bird, Bath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bath
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, check out their social media and website. This way, you can chat about what makes them unique and show off your enthusiasm for being part of their team.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first face guests see. Role-play with a friend or family member to get comfortable with welcoming guests and handling queries like a pro.
✨Tip Number 3
Be yourself during the interview! The hotel values authenticity, so let your personality shine through. Share your experiences and how they align with their fun and imaginative culture.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by inquiring about team dynamics, training opportunities, and how they support staff wellbeing. It’ll help you gauge if it’s the right fit for you too!
We think you need these skills to ace Receptionist in Bath
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and flair.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight your relevant experience and skills that match what we’re looking for, especially your ability to connect with guests and handle admin tasks.
Show Enthusiasm: We love a bit of passion! In your application, express why you’re excited about joining our team at The Bird and how you can contribute to creating a vibrant atmosphere for our guests.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to join our fantastic team.
How to prepare for a job interview at The Bird, Bath
✨Be Yourself
This role is all about personality, so don’t be afraid to let yours shine through! Share your unique experiences and how they’ve shaped you. The hotel values authenticity, so show them who you really are.
✨Know the Hotel Inside Out
Familiarise yourself with everything The Bird has to offer. From the new restaurant to the alfresco dining terrace, being knowledgeable will help you impress during the interview. It shows you’re genuinely interested in the role and the hotel.
✨Prepare for Scenarios
Think about common situations you might face as a receptionist, like handling guest complaints or upselling services. Practising your responses can help you feel more confident and ready to tackle any questions thrown your way.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team culture, training opportunities, or flexible working hours. This not only shows your interest but also helps you determine if the hotel is the right fit for you.