At a Glance
- Tasks: Be the friendly face our guests meet, handling check-ins and providing top-notch service.
- Company: Join the vibrant team at Dukes Hotel, located on Bath's grandest street.
- Benefits: Enjoy monthly pay, free parking, discounts, and a £500 referral bonus.
- Other info: Opportunities for progression and training in a supportive team atmosphere.
- Why this job: Be yourself in a warm, inclusive environment where every day is unique.
- Qualifications: No prior experience needed, just a passion for hospitality and great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Be a Receptionist but most importantly be you! At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:
- Monthly service payments as well as monthly pay
- Free parking for team members
- Progression and training opportunities throughout Kaleidoscope Collection
- Discount on eating, drinking and sleeping at all of our properties
- £500 refer a friend scheme for new full time team members
- Work in a stimulating environment as part of a diverse community of people
- Be part of a team who live and breathe our purpose
On arguably the grandest street in Bath, Great Pulteney Street sits Dukes. Two Georgian townhouses, 17 individually designed rooms and suites, and a bar that knows its way around a cocktail. It's the kind of place that makes you feel like you've stepped into another era, just with considerably better bedding. Dukes is intimate by design. A cooked-to-order breakfast, a walled garden, a lounge fireplace, and a team that guests talk about as much as the rooms. Small but seriously good.
What's it like to work here? Exactly what you'd hope: warm, personal, and never two days the same. Being part of a small team means you matter; you're not a cog; you're the whole machine. We're big-hearted, genuinely inclusive, and we take real pride in making guests feel something. We're unconventional in the best way. Whether this is your first step into hospitality or your career of choice, you'll find a team that backs you to be exactly who you are and has a bloody good time doing it.
As Receptionist what you’ll be doing:
- Working a variety of weekend and week day shifts you will be the personality our guests experience on arrival and departure
- Full time 40 hours per 5 out of 7 days per week or part time role - 3 days, 24 hours per week
- Take care of the finer detail with check ins, check outs, preparing bills and taking payments
- Show our guests we care throughout their stay by answering queries and resolving issues
- Show off your knowledge of our hotel and all it has to offer so you can help our guests and perhaps offer a little upsell too
- Take care of the admin – When you’re not face to face with our guests you’ll be on the phone, emails or doing other computer-based work
What happens next with your Receptionist application? Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!
Receptionist - Dukes Hotel in Bath employer: The Bird, Bath and Dukes Hotel, Bath
At Dukes Hotel, we pride ourselves on fostering a warm and inclusive work culture where every team member is valued and encouraged to be their authentic selves. Located on the picturesque Great Pulteney Street in Bath, our intimate setting offers unique opportunities for personal growth and career progression within the hospitality industry, alongside fantastic benefits such as monthly service payments, free parking, and generous discounts across our properties. Join us and be part of a dedicated team that not only delivers exceptional guest experiences but also enjoys a vibrant and supportive workplace.
Contact Details:
The Bird, Bath and Dukes Hotel, Bath Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Dukes Hotel in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Bird, Bath and Dukes Hotel, Bath. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Bird, Bath and Dukes Hotel, Bath
Don't be shy about reaching out to The Bird, Bath and Dukes Hotel, Bath directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist - Dukes Hotel in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Bird, Bath and Dukes Hotel, Bath and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Bird, Bath and Dukes Hotel, Bath
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
