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- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring a smooth stay.
- Company: Join a vibrant boutique hotel in the heart of Bath with a fun-loving team.
- Benefits: Enjoy flexible hours, free meals, discounts, and a supportive work environment.
- Why this job: Be yourself while creating memorable experiences for guests in a lively atmosphere.
- Qualifications: No experience needed, just bring your personality and passion for hospitality.
- Other info: Join a diverse community that values creativity and individuality.
The predicted salary is between 800 - 1200 £ per month.
Be a Receptionist but most importantly be you! At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:
- Monthly service payments as well as monthly pay
- Free parking for team members
- Flexible working hours – Tell us what suits you during your interview
- You’ll be fed by our chefs when you’re on duty
- Progression and training opportunities throughout Kaleidoscope Collection
- Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
- Discount on eating, drinking and sleeping at all of our properties
- Discounts on local gyms and hospitality (and tattoos!)
- £500 refer a friend scheme
- Work in a stimulating environment as part of a diverse community of people
- Be part of a team who live and breathe our purpose
Set in the beautiful city centre of Bath, The Bird’s modern, vibrant and vivacious vibe brings a new look and feel to this historic location. This boutique hotel has been given plenty of pizzazz by its experienced hotel owners. With a re-launched restaurant and exciting alfresco dining terrace, launched in Spring 2023, The Bird is entering a new chapter, focusing on repositioning itself as one of the go-to sun trap dining spots in Bath!
What’s it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you’est you, you can be; it makes working in this hotel that little bit more exciting. We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!
As Receptionist what you’ll be doing:
- Working a variety of weekend and week day shifts you will be the personality our guests experience on arrival and departure
- Take care of the finer detail with check ins, check outs, preparing bills and taking payments
- Show our guests we care throughout their stay by answering queries and resolving issues
- Show off your knowledge of our hotel and all it has to offer so you can help our guests and perhaps offer a little upsell too
- Take care of the admin – When you’re not face to face with our guests you’ll be on the phone, emails or doing other computer-based work
What happens next with your Receptionist application? Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!
Receptionist in Bath employer: The Bird, Bath and Dukes Hotel, Bath
Contact Detail:
The Bird, Bath and Dukes Hotel, Bath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bath
✨Tip Number 1
Be yourself! When you get that chance to chat with us, let your personality shine through. We want to see the real you, so don’t hold back on showing what makes you unique.
✨Tip Number 2
Do your homework on our hotel! Knowing about our vibe and what we offer will help you stand out during the Team Insight. Plus, it shows us you’re genuinely interested in being part of our community.
✨Tip Number 3
Ask questions! Whether it’s about the role or our team culture, showing curiosity is a great way to engage with us. It also helps you figure out if we’re the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing perks right there.
We think you need these skills to ace Receptionist in Bath
Some tips for your application 🫡
Be Yourself: We want to see the real you in your application! Don’t be afraid to let your personality shine through. Share your unique experiences and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to match the vibe of our hotel. Highlight any relevant experience in hospitality and how you can contribute to creating a fun and welcoming atmosphere for our guests.
Show Enthusiasm: Let us know why you’re excited about this role! A bit of passion goes a long way, so express your eagerness to join our imaginative and playful team in your cover letter.
Apply Through Our Website: For the best chance of catching our attention, apply directly through our website. It’s the easiest way for us to see your application and get in touch with you quickly!
How to prepare for a job interview at The Bird, Bath and Dukes Hotel, Bath
✨Be Yourself
Since the hotel values authenticity, make sure to showcase your true personality during the interview. Share your experiences and what makes you unique, as they want to see the real you!
✨Know the Hotel
Familiarise yourself with The Bird and its offerings. Understand their vibe, recent changes, and what sets them apart in Bath. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Prepare for Scenarios
Think about common situations a receptionist might face, like handling guest complaints or upselling services. Prepare some examples of how you would handle these scenarios, demonstrating your problem-solving skills and customer service approach.
✨Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and flexible working hours. This shows your interest in the role and helps you determine if it’s the right fit for you.