At a Glance
- Tasks: Support learners with enquiries, bookings, and activities while ensuring effective communication.
- Company: BioGrad Education, a supportive and inclusive environment for growth.
- Benefits: Employee assistance programme, enhanced holiday, maternity/paternity packages, and house loan scheme.
- Other info: Opportunity to develop skills in a dynamic, multicultural setting.
- Why this job: Gain hands-on experience in business administration while making a difference in students' lives.
- Qualifications: GCSE Maths and English required; Business Administration qualification is a plus.
The predicted salary is between 18000 - 25000 £ per year.
BioGrad Education is seeking four Business Administration apprentices, each responsible for one of four key regions. In this role you will support learners with enquiries, bookings, payments, transfers and activities and provide effective communications with all team members at your designated site.
Location: Hull / South Yorkshire
Key Responsibilities:
- Liaise with students/parents and respond to general enquiries.
- Assist students when they are on site.
- Assist with any SEND issues when required, working with the Safeguarding Lead and DSL to ensure that the policy has been read, understood and is being followed.
- Manage cancellations and transfer of bookings.
- Check on payment status and chase outstanding balances.
- Collate registration paperwork including enrolment forms.
- Ensure registers and other appropriate documentation is ready for lecturing staff.
- Ensure that lecturers have completed the register at the beginning of each AM and PM session.
- Responsibility for the Student Services Reception area, answering the phones and ensuring the breakout space is clean and tidy for students.
- Follow up calls if students have not arrived/chasing late attendance.
- Complete Skills Bootcamps DfE spreadsheet to support claims.
- Creating and sending references and certificates to students.
Person Specification:
- GCSE Mathematics and GCSE English Language is essential.
- Currently working towards a Business Administration qualification is desirable.
- Microsoft Office, including Excel.
- Ability to review documentation and make appropriate amends within set guidelines.
- Ability to problem solve.
- Experience of working with students with SEND is desirable.
- Experience of working in a multi-cultural setting is desirable.
- Previous work experience in a small business setting is desirable.
Personal Attributes:
- Professional and friendly manner coupled with well-developed team working skills.
- Ability to use initiative and work independently.
- Confidence to make decisions.
- Punctuality and smart appearance.
- A desire to learn new skills.
Additional Requirements:
The successful candidate will be required to promote British Values and to embrace Equity, Equality and Diversity.
Company Benefits:
- Employee Assistance Programme Benefits Available after 1 years’ Service.
- House Loan Scheme – down payment on new home.
- Enhanced Maternity and Paternity Package.
- Enhanced Sickness and Absence Pay.
- Enhanced holiday package after 5 years and 10 years’ service.
Business Administration Apprentice - Hull / South Yorkshire employer: The BioGrad Group
BioGrad Education is an exceptional employer that prioritises the growth and development of its apprentices in Hull/South Yorkshire. With a supportive work culture, comprehensive employee benefits including an Employee Assistance Programme and enhanced maternity/paternity packages, we foster an environment where individuals can thrive while making a meaningful impact on students' lives. Our commitment to equity, diversity, and continuous learning ensures that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprentice - Hull / South Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at BioGrad Education. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions and practicing your responses. Make sure you can talk about your skills and how they relate to the role of a Business Administration Apprentice. Confidence is key!
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from BioGrad, let them know why you're excited about the role and how you can contribute to their team. A positive attitude goes a long way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at BioGrad Education.
We think you need these skills to ace Business Administration Apprentice - Hull / South Yorkshire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Business Administration Apprentice role. Highlight your relevant skills and experiences that match the job description, especially your ability to liaise with students and handle enquiries.
Show Off Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your friendly and professional manner in your written application. Use clear and concise language to show us you can communicate effectively.
Highlight Your Problem-Solving Abilities:We love candidates who can think on their feet! Include examples in your application where you've successfully solved problems or handled challenging situations, especially in a multi-cultural setting.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at The BioGrad Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Administration Apprentice. Familiarise yourself with tasks like managing bookings, liaising with students, and handling enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with students and parents, be prepared to discuss your communication style. Think of examples where you've effectively communicated in previous roles or during your studies. This will show that you can handle the responsibilities of the position.
✨Demonstrate Problem-Solving Abilities
The job requires you to manage cancellations and transfers, so think about times when you've had to solve problems on the spot. Be ready to share specific examples that highlight your ability to think critically and act decisively under pressure.
✨Emphasise Your Teamwork Skills
This position is all about working with others, so be sure to highlight your experience in team settings. Share stories that illustrate how you've collaborated with peers or supported others, especially in a multicultural environment, as this aligns with the company’s values.
