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- Tasks: Assist traffic controllers by managing calls and scheduling work in a dynamic setting.
- Company: Join one of Scotland's largest recyclers with over 20 years of waste management expertise.
- Benefits: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Be part of a team that makes a positive impact on the community and environment.
- Qualifications: No prior experience needed; just a willingness to learn and some admin knowledge.
- Other info: Training will be provided to help you succeed in this role.
The predicted salary is between 24000 - 36000 £ per year.
Overview: To work in a fast-paced environment assisting with the traffic controllers daily workload. This will include answering calls from customers and scheduling work appropriately. Ensuring the Traffic Controller is aware of any changes or customer developments.
Main Traffic Controller responsibilities will include:
- Maintain accurate records of customer requests
- To answer telephone enquires, record and pass messages as required.
- To provide full administration support including verifying correct details, email support and liaising with drivers/Yard Ops where appropriate.
- To operate computer systems and following compliance and company procedures.
- Create reports detailing non-movement of containers and failed jobs.
The ideal candidate for this post will possess the following skills and experience:
- Knowledge of administration systems.
- Previous administration experience ideally from a highly regulated environment, i.e. resource management.
- Willingness to learn as training will be provided.
As one of Scotland\’s largest recyclers with over 20 years of waste management expertise, we\’ve developed an innovative, creative and supportive environment that generates organic growth and brings economic and social benefits to employees, the community, businesses and the environment.
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Traffic Controller Assistant employer: The Binn Group
Contact Detail:
The Binn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Controller Assistant
✨Tip Number 1
Familiarise yourself with the specific software and systems used in traffic control and administration. This will not only help you stand out during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be answering calls and liaising with various stakeholders, being clear and concise will be crucial in showcasing your suitability for the role.
✨Tip Number 3
Research the company’s operations and values. Understanding their commitment to recycling and waste management will allow you to align your answers with their mission during the interview.
✨Tip Number 4
Prepare examples from your past experiences that highlight your organisational skills and ability to handle multiple tasks. This will help you illustrate your capability to manage the fast-paced environment described in the job listing.
We think you need these skills to ace Traffic Controller Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Traffic Controller Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous administration experience, especially in regulated environments. Provide specific examples of how you've maintained accurate records, handled customer inquiries, or supported a team in a fast-paced setting.
Show Willingness to Learn: Mention your eagerness to learn and adapt, as training will be provided. This can set you apart from other candidates who may not express this enthusiasm.
Proofread Your Application: Before submitting, ensure your application is free from spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at The Binn Group
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Traffic Controller Assistant. Familiarise yourself with tasks like answering calls, scheduling work, and maintaining accurate records. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Administration Skills
Since previous administration experience is crucial, be prepared to discuss your past roles. Highlight any experience in regulated environments and how you've managed customer requests or supported teams effectively.
✨Demonstrate Your Communication Skills
As you'll be liaising with customers, drivers, and other team members, it's essential to show that you can communicate clearly and effectively. Practice articulating your thoughts and consider examples where you've successfully handled inquiries or resolved issues.
✨Express Your Willingness to Learn
The company values candidates who are eager to learn. Be ready to discuss how you approach new challenges and your enthusiasm for training opportunities. This will show that you're adaptable and keen to grow within the role.
