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- Tasks: Manage container orders and liaise with customers daily.
- Company: Join one of Scotland's top recycling and waste management companies.
- Benefits: Enjoy a supportive work environment with growth opportunities.
- Why this job: Be part of a team making a positive impact on the community and environment.
- Qualifications: HGV Licence, MS Office skills, and customer service experience preferred.
- Other info: Flexible working arrangements may be available.
The predicted salary is between 30000 - 42000 £ per year.
The Binn Group is one of Scotland’s leading recycling, renewable energy and waste management companies. Due to continued business success and growth, we now have a fantastic opportunity within the Transport Department.
Traffic Controller: Key Responsibilities
- Assisting our management team in the booking and management of container orders, exchanges and enquiries.
- Liaising with customers directly in relation to prices, permit requirements and general queries.
- Answering telephone enquiries and directing calls as required.
- Supervise drivers ensuring clear instructions are communicated daily
- Liaise with the Transport Manager to ensure the effective running of the department
- From time to time, (dependent of holidays, absence, etc) ensuring the timely and accurate recording of weighbridge data as required ensuring compliance of procedures in line with Company policy.
The Ideal Candidate…
- HGV Licence and local geographical knowledge
- Knowledge of MS Office Applications and be computer literate
- Experience of container management system such as PURGO or ISYS.
- Experience of managing people is desirable
- Ability to work autonomously and independently.
- High level of accuracy and attention to detail.
- Customer service focused and commercially aware.
- Experience of operating a weighbridge data collection system.
- A Full UK driving licence is desirable to the role
If you are interested in the above role please get in contact with Daniel McAtear, HR Manager –
All applications will be considered with successful candidates being invited to the interview stage.
About
As one of Scotland\’s largest recyclers with over 20 years of waste management expertise, we\’ve developed an innovative, creative and supportive environment that generates organic growth and brings economic and social benefits to employees, the community, businesses and the environment.
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Traffic Controller employer: The Binn Group
Contact Detail:
The Binn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Controller
✨Tip Number 1
Familiarise yourself with the local area and transport routes in Scotland. This knowledge will not only help you in the role but also impress the hiring team during your discussions.
✨Tip Number 2
Brush up on your customer service skills, as you'll be liaising directly with customers. Practising how to handle queries and complaints effectively can set you apart from other candidates.
✨Tip Number 3
Gain a basic understanding of container management systems like PURGO or ISYS. Even if you haven't used them before, showing that you're willing to learn can demonstrate your commitment to the role.
✨Tip Number 4
Prepare to discuss your experience in managing people, even if it's informal. Highlighting your ability to communicate clearly and supervise effectively will resonate well with the management team.
We think you need these skills to ace Traffic Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Traffic Controller position. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Experience: When writing your CV and cover letter, emphasise any previous experience in traffic management, customer service, or using container management systems. Mention specific examples that demonstrate your ability to manage people and handle enquiries effectively.
Showcase Technical Skills: Make sure to mention your proficiency in MS Office applications and any experience with weighbridge data collection systems. If you have knowledge of specific systems like PURGO or ISYS, be sure to include that as well.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills and experiences align with the company's values and goals, particularly in recycling and waste management.
How to prepare for a job interview at The Binn Group
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Traffic Controller. Understand container management systems like PURGO or ISYS, and be ready to discuss your experience with them during the interview.
✨Showcase Your Customer Service Skills
Since the role involves liaising with customers, prepare examples of how you've successfully handled customer queries in the past. Highlight your ability to communicate clearly and effectively.
✨Demonstrate Attention to Detail
The job requires a high level of accuracy, especially when recording weighbridge data. Be prepared to discuss how you ensure precision in your work and provide examples from previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage people. Think of scenarios where you've had to supervise a team or resolve conflicts, and be ready to share those experiences.
