At a Glance
- Tasks: Lead a dynamic team, drive store performance, and deliver exceptional customer service.
- Company: Join Big Yellow, a close-knit company with a fun and supportive culture.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and wellness support.
- Other info: Embrace a diverse workplace where your personality and potential matter.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Looking for passionate individuals with great leadership and teamwork skills.
Location: West Molesey (KT8 2QZ)
Salary: £29,820 per annum plus bonus and benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the store's opening and closing times.
What we give back to you:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing:
As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team’s development. You will need to be aligned with our values, your team and delivering exceptional customer service. Some of your core responsibilities will be:
- Leading from the front and working shoulder to shoulder with your team
- Managing, recognising and rewarding your team whilst maximising the performance of your store
- Identifying the potential of your team to ensure there is a strong pipeline of talent
- Supporting in creating a working environment where people are happy to come into work
- Ownership of store financial contribution in order to drive sales and control costs
- Ensuring you and your team always provide the highest level of customer service
- Maintaining commercial awareness of competitors to improve team and store performance
- Taking responsibility for all aspects of store operations in the Store Manager's absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration
- Encouraging a positive and flexible approach to daily management of the store/team
About The Organisation:
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
If you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Assistant Store Manager in West Molesey employer: The Big Yellow Self Storage Company
At Big Yellow, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of our team members. Located in West Molesey, our Assistant Store Manager role provides not only competitive pay and generous benefits but also ample opportunities for personal and professional growth within a close-knit team environment. We celebrate our successes together and foster a positive atmosphere where every individual is valued, making it a truly rewarding place to build your career.
Contact Detail:
The Big Yellow Self Storage Company Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in West Molesey
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your answers to common interview questions, but keep it natural. We want you to sound like yourself, not a robot! Think about how your past experiences can relate to the role of Assistant Store Manager and be ready to share those stories.
✨Tip Number 3
Don’t forget to prepare some questions for them too! This shows that you’re engaged and keen to learn more about the role and the company. Ask about team dynamics or how they support career development—this is your chance to find out if it’s the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to reach out directly. So go on, give it a shot!
We think you need these skills to ace Assistant Store Manager in West Molesey
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your personality and values. Don’t be afraid to let your enthusiasm shine through; it’s all about connecting with us on a personal level.
Tailor Your Application:Take a moment to read through the job description and align your experience with what we’re looking for. Highlight any relevant skills or experiences that show you can lead a team and deliver exceptional customer service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at The Big Yellow Self Storage Company
✨Know the Company Culture
Before your interview, take some time to understand Big Yellow's values and culture. They emphasise a supportive and positive work environment, so be ready to discuss how your personality aligns with their ethos. Show them that you’re not just about skills but also about fitting into their close-knit team.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, showcasing your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated and developed your colleagues. Highlight any experiences where you’ve driven performance or improved customer service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of situations where you had to manage conflicts, improve team dynamics, or enhance customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, opportunities for professional development, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
