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For Companies At a Glance
- Tasks: Assist customers, maximise sales, and maintain store standards with a positive attitude.
- Company: Big Yellow is a close-knit company focused on outstanding customer experiences and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: Join a fun, supportive team where your personality and passion for helping others shine.
- Qualifications: No specific experience required; just bring your warm, friendly manner and eagerness to learn.
- Other info: Flexible part-time hours, perfect for students looking to balance work and studies.
About The Role
Location: Liverpool Edge Lane
Salary: £12.21 hourly rate, plus bonus and benefits
Hours of work: 12 hours per week across 2 days (Friday and Saturday)
What we give back to you:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement based on your contracted hours, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing:
With support and guidance from your team, a Part Time Sales Advisor plays a key role in assisting store performance and upholding high presentation standards, so you will need to be aligned with our values, focused on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm.
Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
About The Organisation:
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Contact Detail:
The Big Yellow Self Storage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part Time
✨Tip Number 1
Familiarise yourself with Big Yellow's values and culture. During your interactions, whether in person or online, make sure to reflect their emphasis on integrity, empathy, and a genuine passion for helping others.
✨Tip Number 2
Showcase your customer service skills during any conversations you have with the team. Be prepared to share examples of how you've provided exceptional service in the past, as this is a key aspect of the Sales Advisor role.
✨Tip Number 3
Demonstrate your enthusiasm for teamwork. Since the role involves working closely with others, express your willingness to collaborate and contribute to a positive working environment during your discussions.
✨Tip Number 4
Be ready to discuss your adaptability and problem-solving skills. The job description mentions that no two days are the same, so highlight your ability to handle challenges and maintain a positive attitude in varying situations.
We think you need these skills to ace Sales Advisor - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Part Time Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Big Yellow values personality traits such as integrity, empathy, and a genuine passion for helping others. Make sure to reflect these qualities in your cover letter and CV, providing examples of how you've demonstrated them in previous roles.
Highlight Customer Service Experience: Since the role involves delivering excellent customer service, emphasise any relevant experience you have in this area. Use specific examples to illustrate how you've successfully engaged with customers and contributed to sales.
Express Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention why you are excited about working at Big Yellow and how you can contribute to their positive workplace culture.
How to prepare for a job interview at The Big Yellow Self Storage Company
✨Show Your Personality
Big Yellow values personality just as much as skills. Be sure to showcase your warm and friendly manner during the interview. Share personal anecdotes that highlight your integrity, empathy, and passion for helping others.
✨Demonstrate Customer Service Skills
As a Sales Advisor, delivering excellent customer service is key. Prepare examples of how you've provided exceptional service in the past, whether in person, via email, or over the phone. This will show your alignment with their values.
✨Emphasise Teamwork
The role involves working collaboratively within a small team. Highlight your ability to work well with others and contribute to a positive working environment. Discuss any previous experiences where you helped maintain team morale or supported colleagues.
✨Be Ready for Challenges
Big Yellow appreciates a can-do attitude. Be prepared to discuss how you've tackled challenges in previous roles. Show that you're not afraid to get stuck in and that you approach problems with enthusiasm and a positive mindset.
