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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in a fun, supportive environment.
- Company: Join Big Yellow, a close-knit company that values people and relationships.
- Benefits: Earn £12.21 per hour, plus bonuses, birthday off, and great perks.
- Why this job: Be part of a dynamic team where every day brings new challenges and opportunities.
- Qualifications: A friendly attitude, great listening skills, and a passion for helping others.
- Other info: Enjoy social events, career development, and a culture that celebrates diversity.
About The Role
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Role: Part Time Sales Advisor / Location: Edinburgh / Salary: £12.21 hourly rate, plus bonus and benefits / Hours of work: 12 hours per week across 2 days (Wednesday and Thursday)
What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and committed to working with us. Some of our excellent benefits include:
Competitive rates of pay reviewed on an annual basis
Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
Additional day off for your Birthday
Holiday entitlement based on your contracted hours, increasing with service
Training and support to help you develop a great career with us from day one
Great pension and sharesave schemes
Social events throughout the year
Family friendly policies which include enhanced maternity, paternity and adoption packages
Free on-site parking
Cycle to work scheme and gym discounts
Vouchers for important life events, birthdays and long service rewards
Day off to volunteer for one of our charity partners
Access to wellbeing support and employee assistance programme (EAP)What you`ll be doing
With support and guidance from your team, a Part Time Sales Advisor plays a key role in assisting store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
Delivering excellent customer service in person, via email or on the telephone
Maximising sales at every opportunity to help improve the performance of the store
Work collaboratively in your team, helping to maintain a happy working environment
Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
Complying with health and safety standards, monitoring store security and ensure accurate completion of administrationFind out more about a Store Role
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge.
We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Find out more about life at Big Yellow
Sales Advisor - Part Time employer: The Big Yellow Self Storage Company
Contact Detail:
The Big Yellow Self Storage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part Time
✨Tip Number 1
Get to know the company culture! Before your interview, check out Big Yellow's social media and website. Understanding their values and vibe will help you connect better during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Show off your personality! Big Yellow is looking for someone with a warm and friendly manner, so don’t be afraid to let your true self shine through in the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Big Yellow.
We think you need these skills to ace Sales Advisor - Part Time
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for helping others and your enthusiasm for the role.
Tailor Your Application: Make sure to align your skills and experiences with what we’re looking for in a Sales Advisor. Highlight any customer service experience and teamwork skills that show you can thrive in our supportive environment.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point quickly—this helps us see your key strengths without wading through too much info.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at The Big Yellow Self Storage Company
✨Know the Company Culture
Before your interview, take some time to understand Big Yellow's culture and values. They emphasise a supportive and fun work environment, so think about how your personality aligns with that. Be ready to share examples of how you've contributed to a positive team atmosphere in the past.
✨Showcase Your Customer Service Skills
As a Sales Advisor, exceptional customer service is key. Prepare specific examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to listen, empathise, and resolve issues effectively, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Big Yellow values collaboration, so be prepared to discuss how you work within a team. Share stories that illustrate your ability to support colleagues and contribute to a happy working environment. This will show that you're not just focused on individual success but also on team dynamics.
✨Be Enthusiastic and Authentic
Let your passion shine through during the interview. Big Yellow is looking for candidates who are genuinely excited about helping others and tackling challenges. Don’t be afraid to show your personality—be warm, friendly, and authentic, as this will help you stand out.